Operations | Monitoring | ITSM | DevOps | Cloud

ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

Vendor Risk Management 101-The Imminent Threat of IoT Litter Boxes | Ep.32 Security Insights Podcast

Welcome to Security Insights: where best-practice cybersecurity meets the real-world risks, workplaces, and roadblocks you face every day. Join Chris Goettl, head of Endpoint Security Product Management, and Ashley Stryker, your cybersecurity "rubber duck", as they review the security strategies and tactics that truly matter to the information security teams protecting organizations, agencies, and businesses like yours.

Elevate Your Teamwork in 2023: Dive into Collaborative Work Management! Infraon

Are you prepared for the future of collaboration? Look no further! Our latest video is your ultimate guide to "Everything You Should Know About Collaborative Work Management In 2023. In a world where seamless teamwork is a game-changer, this guide is your key to staying ahead. From the latest tools that streamline collaboration to strategies that foster communication and boost productivity, we've got you covered.

Mastering SaaS License Management: A Comprehensive Guide | Infraon

Unlock the secrets of effective SaaS License Management in our latest blog post! In this comprehensive video, we dive deep into the world of Software as a Service (SaaS) licensing, helping you streamline your operations and optimize costs. Learn about understanding SaaS licenses, the benefits of efficient license management, common challenges and best practices.

Project and Portfolio Management with ITSM

For this practical 10-minute demo, Dave Pickering, Ivanti’s Technical Product Marketing Director, will cover how to extend your ITSM platform and processes to support project portfolio management (PPM). He’ll explain the benefits of using integrated PPM and ITSM tools for streamlining processes, improving collaboration across your organization and elevating your organization's overall IT strategy. YOU’LL LEARN HOW TO.

AI will empower app developers-not replace them

Despite the rise of AI, the need for app developers isn’t going away. In fact, a 2023 ServiceNow-sponsored study by Pearson suggests approximately 95,000 new application developer roles will be added globally over the next five years. According to ServiceNow’s special report on the impact of AI on tech skills, based on the research, only about 20% of app developer tasks will be either automated or augmented by 2027.

DEX Show Live from London: The Future Workplace

Tim and Tom hosted a very special DEX Show episode LIVE at an incredible, standing-room-only Experience Everywhere event in London. They were joined for the occasion by two amazing guests - Darren Wright (Vice President, Information Technology, Honeywell) and former F1 driver and entreupreneur Robert Doornbos. It was an amazing conversation in front of a huge crowd – touching upon data, Formula 1, adaptation, technolgy, employee engagement and much more.

The Future of Database Monitoring - AIOps

IT pros need tools designed to ingest large volumes of data, correlate events across data sources, detect problems, and resolve them with new technologies to support more efficient IT systems. This is the function of AIOps. AIOps or Artificial Intelligence for IT Operations, is the use of artificial intelligence (AI) and machine learning (ML) technologies to enhance and automate various aspects of IT.