Operations | Monitoring | ITSM | DevOps | Cloud

OpenTelemetry at Grafana Labs: the latest on how we're investing in the emerging industry standard

Here at Grafana Labs, open source has always been core to what we do. So it should come as no surprise that we’re going all in on OpenTelemetry—an open source project that’s quickly becoming an industry standard for vendor-neutral telemetry.

Business Process Optimization: 5 Critical Inefficiencies Every Ops Leader Must Eliminate

Operational inefficiencies are costing enterprises up to 30% of their revenue every year. As margins reduce and operational excellence decides who leads and who falls behind, this kind of waste is no longer sustainable. With digital transformation accelerating across industries, businesses can no longer afford inefficiencies. As market dynamics shift overnight, customer expectations evolve in real time, and operational models that once delivered results can quickly turn into liabilities.

Monitor Nginx with OpenTelemetry Tracing

At 3:47 AM, your NGINX logs show a 500 error. Around the same time, your APM flags a spike in API latency. But what's the root cause, and why is it so hard to correlate logs, traces, and metrics? When API response times cross 3 seconds, identifying whether the slowdown is at the NGINX layer, the application, or the database shouldn't require guesswork. That's where OpenTelemetry instrumentation for NGINX becomes essential.

How to Set Up Real User Monitoring

Synthetic monitoring provides consistent, repeatable results, 2.1s load times, passing Lighthouse scores, and minimal variability. But those numbers reflect lab conditions. On slower networks, like 3G in Southeast Asia, real users may see much higher load times, 5.8s or more. This isn’t a fault of the tools. It’s a difference in testing context. Synthetic tests run on fast machines, stable connections, and clean environments.

VirtualMetric Achieves SOC 2 Certification: A Milestone in Trust and Security

We’re excited to announce that VirtualMetric has achieved SOC 2 Type 2 certification. This is a key step in our mission to deliver secure, resilient, and efficient telemetry solutions. This certification confirms that our controls for security, availability, confidentiality, and data integrity don’t just look good on paper — they work in practice, over time.

VirtualMetric in the 2025 Comprehensive Market Guide: Rising Data Pipeline Security

Over the past year, much of cybersecurity’s attention has centered on the promise of AI-powered SOCs. But as the Market Guide 2025 by Francis Odum reveals, the true foundation of modern security success lies in the data layer. “Without clean, well-routed telemetry, even the smartest AI is starved of context,” points out the researcher. And that’s where Security Data Pipeline Platforms (SDPPs) have become essential.

VirtualMetric Earns ISO 27001:2022 Certification: Security at Every Level

We’re excited to share that VirtualMetric has officially achieved ISO 27001:2022 certification, a globally recognized standard for building and managing an effective Information Security Management System (ISMS). This confirms that we’ve implemented robust controls to protect data, manage risks, and ensure the resilience of our infrastructure in today’s security landscape.

From Sequential Bottlenecks to Concurrent Performance: Optimizing Log Processing at Scale

We optimized log processing pipeline by moving from sequential to concurrent processing at the entry level, achieving 30% higher throughput and better resource utilization without increasing infrastructure costs. When customers start sending millions of logs per minute, you quickly discover whether your processing pipeline can actually scale with vertical scaling.

Will AI Speed Development in Your Legacy App?

Some people can get an AI assistant to write a day’s worth of useful code in ten minutes. Others among us can only watch it crank out hundreds of lines of crap that never works. What’s the difference? There are some skills specific to AI development. There are also properties of the codebase we’re working in that make it amenable to AI assistance. Most AI demos use projects created from scratch with AI in mind—cute.

From Chaos to Control-How PagerDuty and AWS Are Protecting Business Continuity

The recent outage on June 12 proved yet again that service disruptions are inevitable, it’s not a matter of if, but when? And the next question is: how ready are you when that disruption strikes? What sets successful leaders apart is how quickly they are able to recover. Digital businesses are more complex than ever. Teams are managing sprawling cloud environments, microservices architectures, and a dizzying array of third-party integrations.