Calling or texting with a mobile phone may seem like a simple process, but behind the scenes, network providers are engaged in a constant exchange of transactions to pay each other for connecting their customers. If telecom companies don’t stay on top of the data and billing, they could be surprised with their own big bills at the end of each month. Cosmote, the largest mobile network in Greece, handles the challenge by using Grafana Enterprise.

The consequences of poor application performance are both real and terrifying: lost customers, lost trust from your team, and lost confidence in your abilities. It’s why every developer remembers those moments where their solution improves both process and performance. We’ve seen this happen firsthand with our customers, and want to share their Great Moments in Application Monitoring.

One of the best things about working at InfluxData is getting to know the worldwide InfluxDB community. It’s always fun getting to meet new users through our Community Slack, social media, team members and virtual/in-person events. I recently met David Ko, a DevOps engineer at Index Exchange. Index Exchange is a global marketplace for digital media advertising; I recently chatted with David over Zoom to discuss how they use InfluxDB at Index Exchange.

The insurance sector is incredibly competitive and tightly regulated, so being able to provide great customer service is vital to success. And having the right technology is imperative to delivering quality service. At Covéa Insurance, the UK arm of France’s top mutual insurance group, we provide commercial, motor, high-net worth, property, pet, and protection insurance to more than 2 million customers.

The success of a modern business starts with recognizing the value of the customer and committing to provide a great experience. The best companies do this by putting respect and empathy at the core of every interaction. In today’s new era of work, delivering an enhanced customer experience has become increasingly connected with the employee experience. This creates new opportunities for organizations to drive stronger satisfaction for both parties simultaneously.

A trip to the DMV — and a realization that there had to be a better, more modern way for the system to work — sparked the idea for PayIt, a secure cloud service provider for digital government that launched in 2013. The company’s mission is to help state, local, and government agencies reach their constituents better and more effectively, shifting the reliance from in-office payments to digital ones.

Our journey with Elastic began with a search for a single monitoring platform service for all kinds of applications and infrastructure across geographies and in the cloud. Like many other organizations who use Elastic, our story does not end there.