Operations | Monitoring | ITSM | DevOps | Cloud

Recapping SLOconf 2022: SLOs are for everyone!

Did you get to attend the excellent SLOconf last month? With four different tracks and over 60 talks - covering everything from defining an SLO to the financial framing of error budgets, you, like us, may have missed a couple of things. In this handy recap, we take you through some of the juiciest sessions and point you to a few you may have overlooked. Luckily, SLOconf 2022 was designed for while-you’re-working participation and all the talks are still available.

GitKraken Client v8.6 - Faster Git LFS and beyond!

We know that everyone’s code story may be a little different, but speedier repos are something everyone can get behind. No matter where your developer adventures take you, it is important to keep all your code, configuration, and media assets together, and never leave a file behind. That is why we have been working on a lot of performance improvements for Git LFS users and have added Bitbucket Workspace support for Bitbucket Server users!

Here's why ITSM is a big deal in the manufacturing world

As a business leader in a manufacturing company, it is essential for you to manage quality service operations from field service to production and delivery. To maintain a successful manufacturing business unit, you must inspect and maintain a variety of important equipment and machinery on a regular basis, which, no matter how high-quality, are still prone to failures and breakdown.

Four key takeaways from our recent webinar: BigPanda picks up where Netcool left off

For years, Netcool has been omnipresent in many IT Operations organizations. That, combined with the sheer utility it once brought to the table, sometimes gave it a special sort of nostalgic reverence in IT Operations circles. But with all due respect to Netcool, there’s also little doubt the platform’s real-world utility has waned in the era of cloud and hybrid ops.

Puppet and Government: Maintaining compliance in complex hybrid cloud environments

This blog is the third in a four-part series about how Puppet can help government agencies meet compliance and security requirements. Read the second post here. Government agency IT departments know that migrating applications to the cloud can improve efficiency, increase visibility, and reduce costs. They also recognize the value in keeping some operation resources on-premises.

Custom Resources with HAProxy Kubernetes Ingress Controller

HAProxy Kubernetes Ingress Controller provides custom resources named Backend, Defaults, and Global that let you manage ingress controller settings more efficiently. To start using them right away, check the documentation for steps and examples. In this blog post, you’ll learn why custom resources are such a powerful feature and see tips for getting the most out of them.

ServiceNow named worldwide AIOps market share leader by Gartner

I’m excited to announce Gartner has named ServiceNow the AIOps worldwide market share leader.1 We believe this confirms that ServiceNow® Predictive AIOps delivers on the promise of proactive IT. AIOps helps organizations drive resilience, efficiency, and proactive IT operations at scale. By distilling signal from noise, ServiceNow AIOps helps organizations better identify root causes and facilitate faster remediation.

GrafanaCONline 2022: A guide to all the big announcements from Grafana Labs

We have lift off! GrafanaCONline 2022 officially launched today with the opening keynote featuring Grafana Labs CEO and Co-founder Raj Dutt, Chief Grafana Officer and Co-founder Torkel Ödegaard, and Senior Engineering Manager Myrle Krantz. Along with previewing the much-anticipated release of Grafana 9.0, we revealed some exciting news for our open source community. Below is a summary of all the major headlines that mark one small step for Grafana, one giant leap for the Grafana community.

Grafana 9.0: Prometheus and Grafana Loki visual query builders, new navigation, improved workflows, heatmap panels, and more!

GrafanaCONline, our annual community event designed for Grafana open source users and dashboarding enthusiasts, also marks the general availability of Grafana’s latest and greatest release. Grafana 9.0 is now available to both open source and Grafana Enterprise users, and is being rolled out to Grafana Cloud users incrementally. (The majority of instances have already been upgraded!) New Grafana Cloud users will immediately get the Grafana 9.0 experience.

Grafana Alerting: Explore our latest updates in Grafana 9

Grafana 8 marked a major redesign in the way we do alerting. We created a unified alerting experience that implemented a workflow that operates across all of our products and combined Grafana panel alerts and Prometheus-style alerts into a single pane of glass. We built this as an open source feature first to make sure you could opt in and try it out from day one, regardless of which flavor of Grafana (OSS, Cloud, or Enterprise) works best for you.