Operations | Monitoring | ITSM | DevOps | Cloud

"Experience is truth": ABN AMRO's Real-World XLA's

“Experience is truth.” That was one of the slogans my colleagues and I came up with in our first meeting as the newly-formed Digital Employee Experience team at ABN AMRO, one of the largest banks of the Netherlands. The subtext being that Digital Employee Experience, had to be top of mind for every IT project, even if that meant some unconventional thinking. But we were ready for unconventional.

What is an IoT marketplace?

The Internet of Things (IoT) ecosystem is expanding at a rapid rate, with the number of devices growing every year. The increase in physical hardware being manufactured multiplies the amount of software needed to perform various functions on new platforms. There are a range of IoT use cases, including voice-controlling the lights in your home, monitoring air pollution, or the parking feature of a self-driving car.

Why Windows service monitoring is vital for optimal network performance

A network service is an application running at the network application layer and above that provides data storage, manipulation, presentation, or communication. It is often implemented using client-server or peer-to-peer architecture based on application-layer network protocols. Windows services are critical processes that support vital server functionality. Sometimes these services fail to start or they stop working.

5 AI Use Cases in ITSM and ITOM

A broad enthusiasm for AI is already evidenced by the technology’s adoption within many organizations in 2021. In a recent multinational survey conducted by IDG, we found that more than one-quarter (27%) of the survey respondents have fully deployed AI-enabled ITSM/ITOM solutions, and another 34% have made initial deployments in select use cases and departments. At the same time, another 32% are exploring AI-based solutions or gathering information about them.

How organizations handled incidents before and after deploying AIOps - Part 2

In this highly dynamic environment, organizations are looking for ways to innovate and manage resources efficiently. In the first part of the two-part blog series, we saw how organizations handled incidents without an AIOps solution and how long it took to resolve that incident — a scenario representing different steps to resolve an incident. In the second part of the two-part blog series, we look at how organizations were able to handle incidents after deploying AIOps.

ScienceLogic Acquires Restorepoint, Expanding Portfolio Into NetOps & SecOps Domains

Hi, my name is Erik Rudin, and I have the privilege of leading our technical alliances and ecosystem team here at ScienceLogic. We are excited to announce that ScienceLogic has acquired the network configuration and change management vendor Restorepoint. With this acquisition, we’re expanding our IT operations business into the Network Operations (NetOps) and Security Operations (SecOps) domains.

AppDynamics vs. Datadog vs. Scout APM

Currently, the world generates an unprecedented amount of data. Research shows that the world generated more data in the last two years than the amount of data produced in the history of the human race. The most critical part of this entails analyzing the generated data and observing trends. It's at this point where tools like Scout APM, Datadog, and AppDynamics become crucial. Working with an unprecedented amount of data means tackling millions/thousands of distinct data points.

Git vs SVN

If you’re writing or tracking code for a project you’ve likely heard of Version Control Systems, or VCS, also commonly referred to as source control. The primary function of a Version Control System is to host a project and track how it develops over time. With a VCS, developers can compare changes in files, track commits, propose changes, view project history, revert to old versions of the project, and more.