Operations | Monitoring | ITSM | DevOps | Cloud

EFS Monitoring with Datadog

In Part 1 of this series, we looked at the key EFS metrics you should monitor, and in Part 2 we showed you how you can use tools from AWS and Linux to collect and alert on EFS metrics and logs. Monitoring EFS in isolation, however, can lead to visibility gaps as you try to understand the full context of your application’s health and performance.

How we keep N-central updated and secure

Following the security issues in the MSP market over the past 24 months, our customers, who are understandably concerned, have been asking what we do to keep the N-central® appliance (hosted or on-premises) updated and secure for them. I will do my best in this short article to outline how our engineering team keeps up with security. Please note this is valid as of the time of writing, but can change at any point.

8 Dynatrace Alternatives to Consider in 2021

Everywhere you look, you see something to do with software and applications. But for all this software to work well, the people behind them have to know how they work. For a software developer, this comes as no surprise. They need to know how their code is working when deployed. Before the software deploys, they want to iron out errors, so they don’t become problematic and frustrate customers.

Best Customer Service Software For Your Business

When you have access to the best customer service software, you can enhance the overall customer experience and deliver greater levels of customer satisfaction. Customer service software can help to bridge the gap between customer expectations and your existing workflow. If you’re committed to delivering incredible experiences, you must invest in the right tools. 90% of Americans use customer service as a factor in deciding whether or not to do business with a company.

Grafana 8.1 released: New Geomap and Annotations panels, updated plugin management, and more

We are excited to announce the release of Grafana 8.1. This release builds upon our promise of a composable, open observability platform with new visualizations and dynamic panel configuration options while extending the functionality we launched in Grafana 8.0. Get 8.1 You can get started with Grafana in minutes with Grafana Cloud. We have free and paid Grafana Cloud plans to suit every use case — sign up for free now. And now, on to the highlights for 8.1.

What is Observability?

Rudolf Emil Kalman, born in Hungary, 1930, is regarded as the creator of various fundamental systems concepts. His work on the structural aspects of engineering systems included control theory: the use of mathematics to adjust the output of a given data stream, which included the concept of observability. Observability is the measurement of the internal state of a system purely by examining the outputs.