Operations | Monitoring | ITSM | DevOps | Cloud

Service quality and the rising need for enterprise SRE

In its DevOps 2021 survey of global IT professionals, Enterprise Management Associates (EMA) found that 95% of organizations with highly successful DevOps initiatives were predominantly decentralized and purposefully becoming more so as fast as possible (see Figure 1). This decentralization of development and DevOps teams is making site reliability engineering (SRE) both critical and difficult to achieve.

Top 5 causes of network packet loss and how to resolve them with OpManager

Network packets contain pieces of information that are sent and received enabling communication. When these network packets fail to reach their destination, it results in network packet loss. Network packet loss causes heavy latency and disruption, so, when a network suffers packet loss, it can lead to undesirable circumstances, and organizations might even end up losing business.

Monitor Salesforce logs with Datadog

Visibility into your Salesforce environment is crucial for keeping your data secure and ensuring a seamless user eperience. That’s why we are excited to announce that Datadog can now collect Salesforce event logs directly from your Real-Time Event Monitoring stream, giving you deep insights into the security and operational performance of your Salesforce environment.

A Guide to Quarterly Business Reviews for MSP

Small businesses face many operational challenges, one of which is effectively managing client relationships. When burdened with tasks like closing deals and maximizing profits, customer’s strategic requirements are often overlooked. MSP Managed Service Providers should consider themselves as business consultants and understand that long-term relationships are not built for selling products, but rather delivering solutions.

The new unified alerting system for Grafana: Everything you need to know

Alerting is the part of the Grafana open source project that has received the most requests for features and improvements. For some time now, the changes have been minimal, but we’ve been listening to the community. With Grafana 8, our investment in alerting is here.

Segment vs Rudderstack vs alternatives in 2021 - Go Data Warehouse-first?

For marketing and product teams in 2021, using a customer data platform (or CDP) to pipe and clean data from their websites and web apps to various other services have become a widely used industry standard. More specifically, Segment's adoption has skyrocketed in startups and later stage companies and I predict their growth to continue across enterprises with their acquisition into Twilio.

Bad guys are watching for new openings in your cloud, are you?

You see the headlines, and perhaps, ‘thank goodness it wasn’t us’ flickers through your mind. An overly permissive web server exposes 100 million+ consumer credit applications, or an S3 bucket leaves hundreds of millions of user records open to the public. A nightmare scenario for any CISO and their cloud security team!

Run the HAProxy Kubernetes Ingress Controller Outside of Your Kubernetes Cluster

Run your HAProxy Kubernetes Ingress Controller in External mode to reduce network hops and latency. Traditionally, you would run the HAProxy Kubernetes Ingress Controller as a pod inside your Kubernetes cluster. As a pod, it has access to other pods because they share the same pod-level network. That allows it to route and load balance traffic to applications running inside pods, but the challenge is how to connect traffic from outside the cluster to the ingress controller in the first place.