Operations | Monitoring | ITSM | DevOps | Cloud

Better Alerts [as in, far more specific and just generally way better]

A couple of weeks back, we broke sign-ups. And in the most meta fashion, we learned about this because someone here had the foresight to set up an alert in Sentry to notify us if sign-ups dropped to zero. Getting alerted kicked off our incident response process. A team was formed to tackle “What broke?”, “How do we fix this?”, “How long has this been happening?”, “Are any other services impacted?”, and much more.

10 Indispensable Software Deployment Tools

Software Deployment Tools (SDTs) help make software systems available to the target endpoints in a network from a central location. They include installation, distribution, configuration, upgrade, and management tools. All software applications need to be upgraded regularly, require new features from time to time, need security reinforcements against new and coming threats, require updates to remove bugs, and so on.

7 Important Steps to Improve Operational Efficiency

When it comes to improving your business operations, there is no one-size-fits-all strategy. You have to look at the different processes involved in your business--from sales and marketing to product creation and delivery. Here, we’ve listed the strategies you can do at a minimum to improve your organization’s overall operational efficiency.

Mattermost Recipe: Leveraging the Kubernetes Operator to deploy our Community Server

Here’s the next installment in our Mattermost Recipes series. The goal of these posts is to provide you with solutions to specific problems, as well as a discussion about the details of the solution and some tips about how to customize it to suit your needs perfectly. If there’s a Recipe you want us to cook up in the future, drop us a line on our forum.

Incident Review - Fastly Outage Impacts Major Websites Worldwide

On June 8, 2021, many of us were left staring at blank screens or “Service Unavailable” errors when trying to access the internet. The panic was shared by millions of people around the world. Everything from Spotify, Amazon, and Reddit to Vimeo, Twitch, and Pinterest was inaccessible to users. This major outage that impacted any service using Fastly. Here is a quick rundown of what happened and why.

ProblemChild: Generate alerts to detect living-off-the-land attacks

In an earlier blog post, we spoke about building your own ProblemChild framework from scratch in the Elastic Stack to detect living off the land (LOtL) activity. As promised, we have now also released a fully trained detection model, anomaly detection configurations, and detection rules that you can use to get ProblemChild up and running in your environment in a matter of minutes.

Total Economic Impact study: Elastic delivers 10X performance with up to 75% cost savings

Ten times faster at a fraction of the cost. If you want a headline as to why you should consider adopting Elastic for security and observability, that is it. We often work with our customers to help them establish the business value of Elastic within their organizations. We commissioned Forrester to conduct a Total Economic Impact (TEI) study of our security and observability solutions so our customers have an unbiased view that they can share with their internal stakeholders.

5 Steps to Building an Effective Clinical Communication Plan

Organizations require a well-crafted clinical communication plan to streamline workflows across care teams. The communication plan must include processes, hardware and software that improves how providers perform. An effective communication plan eliminates barriers across departments and ensures that all providers are informed of patient-related incidents. High-level healthcare administrators are responsible for designing, managing and launching the clinical communication plan.

Chapter 7: In Which Sarah Experiments with Observable Low-Code

This is the seventh chapter in a series of blog posts exploring the role that intelligent observability plays in the day-to-day life of smart teams. In this chapter, our DevOps Engineer, Sarah, experiments with low code and Moogsoft in her team’s DevOps toolchain to rush a new feature out the door to keep up with a competitor.