Operations | Monitoring | ITSM | DevOps | Cloud

Do We Still Need the Change Advisory Board? 15+ Industry Leaders Weigh In

If you're already versed in the changes to the traditional IT service management (ITSM) best practices that came with ITIL 4, you'll know that change management is now called change enablement, and there's minimal mention of the Change Advisory Board (CAB). But what does this mean for your IT organization? Do we still need the Change Advisory Board? Should we drop the CAB (if we had one)? Should we ignore ITIL 4's new change enablement guidance?

Observability vs. Monitoring: What is the Difference?

For several decades, IT monitoring has been deployed in different forms. The focus of IT monitoring has been to gather metrics about the operations of an IT infrastructure’s hardware and software assets to ensure that all the key functions are being performed as expected to support applications and IT services. In the recent past, the term Observability has been used as a synonym for “modern monitoring”.

Routing alerts from AWS Elastic Beanstalk via CloudWatch

Amazon Web Services (AWS) offers 100+ services, each focusing on a specific area of functionality. However, it can be challenging to pick the right services for the task and also to provision them. AWS Elastic Beanstalk, lets you easily deploy and manage applications without the need to learn about the underlying infrastructure that runs these applications.

What's new in Sysdig - October 2022

October has, as usual, been a busy month, and Sysdig announced many new features. In Sysdig Monitor, we announced the release of four new Advisories and Yaml config support for Advisor. In Sysdig Secure, we released Severity filtering in Insights, Pod and Node activity view in Insight and four new Falco rules added to the Rules Library. Each of these are discussed in detail below.

Goats on the Road: DevOp Struggles

The best part of my job is talking to you, our prospects, and customers, about your logging and data practices. I love listening to what you are doing and hope to accomplish, so I can get a sense of the end state. My goal is to brainstorm solutions that provide overall value across the enterprise, and not just aim for a narrow tactical win with limited impact. In late September, I hung out at a local DevOps conference in Brooklyn with the NYC Cribl sales team.

What is Ransomware?

According to Veeam’s 2022 Ransomware Trends Report, less than 69% of data stolen during ransomware attacks in 2021 was ever recovered. Ransomware is big business for bad actors. In 2021, the average ransom demand was $247,000, up 45% higher than the previous year. Considering that 76% of the victim organizations surveyed admitted to paying the ransom, it’s likely that the total cost of ransomware to businesses globally was in the billions.

What's New: Updates to Incident Response, PagerDuty Process Automation Software & PagerDuty Runbook Automation, Integrations, and More!

We’re excited to announce a new set of updates and enhancements to the PagerDuty Operations Cloud. Recent development and app updates from the product team include Incident Response, PagerDuty® Process Automation, as well as Community & Advocacy Events updates. We continue to help customers further automate to optimize cloud operations and reduce the amount of issues escalated to other teams.

How to create a document schema for product variants and SKUs for your ecommerce search experience

In this article, we'll explore the concepts of variants and SKUs in ecommerce, and how to best handle these when modeling data for your ecommerce search experiences. We're optimizing our models using Elastic Enterprise Search.