Digital transformation across industries is driving the need for IT to enable cloud-native applications. This has led enterprises to adopt Kubernetes as the most effective way to support cloud-native, container-based architectures, and to modernize their applications and IT infrastructure. Organizations of all sizes are looking to take advantage of Kubernetes – for both greenfield applications and for re-architecting and modernizing legacy applications.
A recent survey from Capgemini revealed that while enterprise-scale automation is still in its infancy, IT automation projects are moving along (below). IT is starting to view automation less tactically, and more strategically.
Ruby on Rails makes writing web applications a pleasure. It’s a powerful and intuitive platform, built on an equally powerful and intuitive language. But that doesn’t mean it’s not worth taking the time to check your code for bottlenecks and performance problems before you ship. In this post, I’ll cover how to use Rack Mini Profiler to profile your Rails application.
The first impression means a lot. The way how users perceive software has a direct impact on whether they will use this software or not. Therefore, the building of prototypes is very important for UI/UX design. Well, today, designers have many useful tools they can apply successfully to turn mockups into prototypes that may show the real value of web or mobile app. In this article, we will list the most popular prototyping in 2019, and we will divide them into free and paid ones. Let’s go!
Cloud security is becoming one of the most pressing issues for many modern organizations as they move to the cloud. According to Cloudneeti’s 2019 Cloud Security Trends and Predictions report, by 2020, 41% of overall workloads will run in public clouds. Defending against unauthorized data exposure and securing data, applications, and infrastructures across the cloud environment is a must. It is the responsibility of every organization and should be taken seriously.
As much as service desk teams encourage use of their IT self-service portals, many end users still prefer the conventional method of calling the IT service desk team or walking in to report an IT issue. Although this solves the immediate problem, it reduces service desk efficiency and makes tracking tickets and other administrative tasks a nightmare for IT technicians.
The idea behind an escalation matrix is simple: the situation requires greater authority to resolve. Authority can take many forms, including experience with a particular toolset or simply the proper permissions to flip the right switches. Therefore, escalation must involve putting the proper information into the right person’s hands (well, device).
