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So We Shipped an AI Product. Did it Work?

Like many companies, earlier this year we saw an opportunity with LLMs and quickly (but thoughtfully) started building a capability. About a month later, we released Query Assistant to all customers as an experimental feature. We then iterated on it, using data from production to inform a multitude of additional enhancements, and ultimately took Query Assistant out of experimentation and turned it into a core product offering.

Monitoring Amazon SageMaker with Datadog

Amazon SageMaker is a fully managed service that enables data scientists and engineers to easily build, train, and deploy machine learning (ML) models. Whether you are integrating a personalized recommendation system into your video streaming application, creating a customer service chatbot, or building a predictive business analytics model, Amazon SageMaker’s robust feature set can simplify your ML workflows.

Data Visualization for Everyone: How To Simplify the Process

Nowadays, data is being generated at an unprecedented pace. Data is collected everywhere, from various social media platforms to e-commerce websites. This explosion of data has made it almost impossible to make sense of it through traditional methods. This is where data visualization comes into the picture. Data visualization enables companies to interpret vast amounts of information and draw conclusions quickly. It allows users to analyze data in a more accessible and straightforward way.

The Evolution of Data Center Networking for AI Workloads

Traditional data center networking can’t meet the needs of today’s AI workload communication. We need a different networking paradigm to meet these new challenges. In this blog post, learn about the technical changes happening in data center networking from the silicon to the hardware to the cables in between.

Joining the Power of AI and Automation: Today's Business-critical Opportunity

Artificial intelligence (AI) won’t fade anytime soon, and since Generative AI (genAI) joined the party in Nov. 2022, innovative business strategies will only get louder. The not-so-fun part of AI and genAI’s growth shows up when businesses resist change and the adoption of emerging technologies. But the truth is – business leaders must step up.

How AI-Generated Content Is Changing the Media Landscape

The world of communications and media is changing at an incredible rate. From using artificial intelligence for content creation to the integration of voice technology, it seems like almost every part of how we consume and share information is being revolutionized. Let's take a closer look at how AI-generated content is altering the media landscape: why it matters, who benefits from it, what kind of impact has already been seen as well as potential pitfalls. Time to dive in!

Put humans in the loop to generate real value from generative AI

Generative AI has shaken up the business and tech world, but the best tech relies on world-class talent to address the fundamental problems that haven’t been solved yet. At ServiceNow, we know the most constructive and value-creating strategies for generative AI are grounded in embedding human experience and expertise into the core capabilities.

AI adoption for software: a guide to learning, tool selection, and delivery

This post was written with valuable contributions from Michael Webster, Kira Muhlbauer, Tim Cheung, and Ryan Hamilton. Remember the advent of the internet in the 90s? Mobile in the 2010s? Both seemed overhyped at the start, yet in each case, fast-moving, smart teams were able to take these new technologies at their nascent stage and experiment to transform their businesses. This is the moment we’re in with artificial intelligence. The technology is here.

How ServiceNow is using generative AI capabilities across its operations

As the emerging technologies team within ServiceNow digital transformation (DT), we’re always searching for new technology that can solve complex problems. When we saw how generative AI capabilities could deliver rich experiences and unlock the potential of our technology, people, and processes across the organization, we immediately pivoted to embrace it.

How Technology Revolutionized the Quality Control and Inspection Industry

The way people inspect things for quality has changed a lot because of new technology. This field has hugely transformed with the transition from traditional means of inspection to cutting-edge systems. Now, things are much better in ensuring products and processes are top-notch.