Two powerful UX tools—Session Replays and Heatmaps—are often used to analyze user interactions. But which one delivers the most value? Let’s break down the strengths and ideal use cases for each.

Oracle Cloud Infrastructure (OCI) provides a robust, versatile platform for modern cloud deployments, catering to businesses with diverse needs, like multi-region scalability, high customization, and hybrid cloud integration. However, the complexity of its architecture and the sheer volume of data generated can present unique challenges in effectively monitoring it.

For small- to mid-sized businesses (SMBs) and mid-market enterprises, ensuring application reliability is critical to maintain customer trust and business continuity. Error tracking, a key aspect of observability maturity, is a powerful tool to proactively identify and resolve application issues. Let's explore the challenges of error tracking and best practices to implement effective solutions, including how Site24x7 can simplify the process.

That’s a wrap on Raygun’s 12 Days of Christmas 2024! Over the past two weeks, we’ve rolled out daily updates featuring bug fixes and feature improvements inspired by your feedback. These small but mighty changes are all about making Raygun faster, smoother, and easier to use. Thanks for helping us level up—your input makes all the difference. Our special thanks to Blair from New Zealand who suggested this great idea!

Efficiency and security are critical to observability and IT service management (ITSM) in the digital era. Passwordless authentication is revolutionizing how businesses carry out these crucial functions by providing a seamless yet incredibly safe approach to access management. The integration of these technologies is essential for enhancing cybersecurity and streamlining processes in increasingly complex IT systems.

On December 12, 2024, Amazon Cognito experienced a significant outage in the US-EAST-1 (N. Virginia) region, impacting authentication for numerous applications. This operational issue, caused by a configuration change deployment, led to widespread “TooManyRequestsException” errors for several hours. Many Amazon Cognito users were left scrambling to figure out why their application was down, why users could authenticate, and how to get back up and running.

API Monitoring is the process of continuously observing and testing APIs to ensure they perform as expected, maintain uptime, and deliver the desired functionality. This includes tracking metrics such as API availability, uptime, latency, and response times. Whether you’re dealing with a REST API, a web API, or a microservices architecture, it’s important to understand that monitoring is essential for detecting issues before they impact end-users.

As we wrap up an incredible year, it’s the perfect time to celebrate Cribl’s progress and innovation in 2024! This year brought many exciting features designed to solve real-world problems and make life easier for our customers. In the spirit of reflection and festivity, I’ll highlight twelve game-changing product features, releases, and enhancements— each a testament to listening, learning, and delivering value to you, our users.

As digital applications and infrastructures grow increasingly complex, managing and understanding log data has become increasingly vital in achieving practical observability, enabling organizations to detect, diagnose, and prevent issues across their systems. However, traditional log analysis methods often struggle with the volume and complexities of modern log data in cloud-native environments.

Sentry is committed to helping developers fix broken code quickly and effectively. In this article, we’ll cover a range of intermediate to advanced techniques for debugging Python code using VS Code and the Sentry Python SDK.