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12 Best Practices to Improve Incident Management

Today’s fast-paced digital world can lead to system breakdown and disruptions that strain organizational resources. What truly distinguishes successful organizations is their response when problems occur. Incident management serves this function. At its core, incident management involves teams managing unexpected disruptions quickly with minimal impact to users or business operations. The process is like a safety net that prevents further problems from developing into trust issues.

Six Types of Metrics Product Managers Should Know

Setting and tracking appropriate target metrics are an important part of a product manager’s job. Goals must be defined, not just as inspiring vision statements, but also as quantifiable targets that can be objectively measured. Metrics can be deployed in different contexts and for purposes; however, useful metrics in one scenario can be misleading in regards to another. The problem comes when you’re not clear about what kind of metric you’re trying to set.

Platform.sh partners with Elasticsearch to supercharge our applications

We are excited to announce that Platform.sh now offers the latest releases of Elasticsearch to all of our customers going forward! Take full advantage of the new features of Elasticsearch version 8 and integrate more artificial intelligence (AI) into your applications today.

What is Infrastructure as Code? An Introduction to IaC

Infrastructure as Code, or IaC, is the practice of automatically provisioning and configuring infrastructure using code and scripts. IaC allows developers to automate the creation of environments to generate infrastructure components rather than setting up the necessary systems and devices manually.

5 Ways Companies Gamified FinOps To Drive A Cost-Aware Engineering Culture

Getting engineers to take action to optimize spending can feel like an eternal struggle for many cloud-based companies. In fact, this particular issue is consistently considered to be one of the number-one cost challenges modern companies face. Thankfully, it doesn’t have to be this way. Below are a few creative ways companies have gamified FinOps practices to make the learning process more interesting and rewarding for engineers.

Getting started on alerts with Escalation Policies

Escalation policies are essential for making sure that incidents are quickly addressed and resolved. They provide a systematic approach to automate alerts, guaranteeing that no incident goes unnoticed. Let’s get you started, shall we? An escalation policy is a way to automate alerts and assure that incidents are never missed. The first point of contact for an incident is through an alert that is sent according to the escalation policy.

Optimizing SharePoint Security

In today’s digital-first business landscape, collaborative platforms like Microsoft SharePoint are not merely a convenience but a necessity. They facilitate seamless interaction, information sharing, and collective project management across geographically dispersed teams. However, the enhanced connectivity and accessibility come with a set of security challenges.

From Development to Deployment: Streamlining Workflows with IDPs

Ever wondered how software development teams can efficiently tackle the complexities of modern development challenges? The answer lies in the Internal Developer Platforms (IDPs), a powerhouse of tools and capabilities for development and deployment. These platforms provide a comprehensive ecosystem for development and deployment, integrating key functionalities such as version control, CI/CD pipelines, container orchestration, and automated testing.

Common Nagios Errors and What to Do about Them

Nagios is an open-source monitoring system that has become indispensable for system administrators and DevOps teams across the world. However, like any other software, you’re bound to come across errors with Nagios. In this article, we’re going to take a look at some common errors and how to solve them, along with the pros and cons of Nagios, and why MetricFire is the perfect alternative for monitoring.