Although some organizations may hesitate to publicly announce when they have an incident — afraid that acknowledging outages will scare customers away — the opposite is often true. When you proactively communicate with your customers, even during bad times, you have the opportunity to not only build trust but also buy grace during the incident.
User management poses a significant challenge to business and IT teams alike. Privacy and compliance regulations necessitate restricted access to critical production environments along with any IT tools used within the organization. When personnel transition to new roles, organizations, or departments that no longer require access to production environments, it is imperative that business and IT teams swiftly remove their permissions to avoid any issues that could arise during audits.
In today’s world of virtualization, IT professionals are often faced with the challenging task of choosing the right platform for their organization’s needs. Azure, VMware, and Hyper-V are three major players in the virtualization market, each with its strengths and weaknesses.
From Robocars to Reliability — SRE with self-driving cars; mapping out where the Observability space is in conjunction with self-driving cars.
Incident response has been the cornerstone of reliability for decades. From digging in the server logs to navigating modern observability dashboards, responding quickly to incidents and outages is a big part of minimizing downtime. And it should be! When something breaks, your team should move as quickly as possible to address and repair the problem.
At a time when rapid innovation has become a strategic business imperative, application development and developer experience are more important than ever.
Navigating the fast-paced, highly competitive telecommunications industry calls for a proactive approach to stay ahead of the curve. As customer expectations soar and technological advancements continue to shape the sector, telcos must embrace IT automation to remain relevant. Delving into 5 top use cases for IT automation in the telco industry, let’s uncover the key drivers that empower businesses to thrive in today's market and be well-prepared for the demands of the future.
