APIs are integral to the success of modern enterprises across a wide range of industries, such as finance, logistics, and manufacturing. They not only enable developers to build powerful business solutions by integrating with external applications, but also facilitate communication between internal services. This means that the ability to build reliable, highly-performant APIs—and govern their behavior and performance—is more important than ever.

Delivering business-critical applications and code relies on two key factors; functionality and efficiency. Mock and Unit tests are a few industry standards that aim to ensure the correct functionality of your code, catching potential bugs and issues before deployment. These tests are vital to workflows, CI/CD pipelines, and the overall build and deployment process. While functionality may be sound, one key aspect that is oft-forgotten is the efficiency and performance of your code.

Deep into an incident, Slack firing, up to your ears in decisions, not sure where to turn next? It’s easy for external communication with your customers to fall far down the list of priorities in these moments. However, these are the exact situations where comms are vital, and where underestimating their importance can having damaging and lasting effects on your organisation.

Having a reliable IT infrastructure is crucial to the health of your company or organization. And while this is generally true, it’s doubly so in our current times, where practically everything is digital. So, who is the lucky one to make general decisions about how to run a system efficiently — and keep it going? That would be the System Administrator. But what does a SysAdmin actually do? That's what we'll answer here!

Upgrading your Mattermost server involves a bit of research, preparation, and downtime. The pressure to keep your Mattermost instance healthy and reduce downtime for a core system within your organization can be intimidating. Recently, we worked with a handful of customers who were experiencing issues upgrading from Mattermost v5.37 and v5.39 to v6.x. Unfortunately, migration scripts were required to make significant database changes, and there was an issue in product performance.

With the emergence of new programming languages, libraries, packaging systems, and dependencies, the open source landscape has become more diverse. At the same time, companies are finding it more and more complex to package and deliver open source software. This creates a massive challenge for independent software vendors (ISVs), large enterprises, and other organizations that need to control their software supply chain lifecycles while adhering to industry standards and best practices.

In episode 3 of From Theory to Practice, Blameless’s Matt Davis and Kurt Andersen were joined by Liz Fong-Jones of Honeycomb.io and Jean Clermont of Flatiron to discuss two words dreaded by every engineer: technical debt. So what is technical debt? Even if you haven’t heard the term, I’m sure you’ve experienced it: parts of your system that are left unfixed or not quite up to par, but no one seems to have the time to work on. ‍

FinOps, or cloud financial operations, is a method that helps organizations bring financial accountability to their cloud’s operational expenses. To see success, the cross-functional teams leading FinOps efforts — including finance, IT, and business professionals — need the right tools to manage and optimize their cloud costs.

When creating an application, developers often rely on many different tools, programs, and people. This collection of agents and actors involved in the software development lifecycle (SDLC) is called the software supply chain. The software supply chain refers to anything that touches or influences applications during development, production, and deployment — including developers, dependencies, network interfaces, and DevOps practices.

Artificial Intelligence (AI) is all the rage these days. Everywhere you look, companies are promising to solve your ills by applying AI to whatever problem you’re trying to solve. It doesn’t seem to matter what area you are in; medical, research, education, technology, software or anything else. Someone, somewhere is offering an AI-based tool that will solve all your problems.