There are different ways you can use to deploy the Prometheus monitoring tool in your environment. One of the fastest ways to get started is to deploy it as a Docker container. This guide shows you how to quickly set up a minimal Prometheus on your laptop. You can then extend that setup to add a monitoring dashboard, alerting, and authentication.

When systems go down, every minute counts. You need more than just quick fixes. You need a solid system to spot problems early, take action fast, and learn from each incident to keep your users happy. That's what incident management is. In this guide, we'll walk through everything you need to know about incident management, from basic concepts to advanced strategies used by top DevOps teams.

Given the sophisticated nature of modern IT, today’s operations teams require more than simple step-by-step instructions—they need intelligent automation that boosts efficiency, accuracy, and accessibility throughout the organization. Runbook automation transforms traditional, manual processes into automated workflows, empowering operators to execute complex, multi-step tasks quickly and reliably.

If you’ve ever spent hours trying to figure out what went wrong in your code, you know how frustrating it can be without a clear trail to follow. Logs give you that trail, showing the steps your system took before something broke. Think of stack traces, they’re helpful for showing you where an error occurred. But they don’t always explain how it occurred. That’s where logs come into place.

This article is an attempt to list the best incident management material and guides available for free on the internet. If I've missed something you think should be here, do let me know and I'll be happy to add it.

The sheer volume of data and the need for fast, accurate troubleshooting can overwhelm even the most experienced network operations center (NOC) teams. Stress levels increase when response times lag — as do costs, customer frustration, and risks to revenue. AIOps can help. Deploy AIOps to automate data analysis and correlate alerts in real time, filter alerts to reduce noise, and pinpoint incident root cause faster than traditional methods.

At incident.io, we run on a monolith. This brings a whole load of benefits that we don’t want to give up any time soon. We don’t have to worry about the speed of internal network requests, complex deployments, or optimizing work that touches multiple services. This blog post isn’t about the relative benefits of monoliths though (but we’ve written more about that here if you are interested)! Ownership in monoliths is tricky.

Today, November 15, 2024, Salesforce customers worldwide faced significant disruptions due to a service outage that began early in the morning (UTC). The outage affected multiple Salesforce instances and a range of other production and sandbox environments. This incident has left many businesses unable to access critical services, causing widespread frustration and operational delays. Here’s a detailed breakdown of the situation, what’s being done, and where you can find the latest updates.

Your organization probably relies on a collection of observability tools to track specific elements of its IT stack. You’re not alone; a recent survey from Enterprise Strategy Group showed that most organizations have six or more observability solutions. Our research found that the average BigPanda customer uses 20 observability and monitoring data sources!

In this blog post, Paul Thrasher, Senior Director of Infrastructure and Platform at PagerDuty, provides her takes on the challenges and opportunities facing tech leaders today. From managing complexity to driving operational resilience, Thrasher shares expert insights on how executives can get ahead of disruptions.