Operations | Monitoring | ITSM | DevOps | Cloud

Various economic pressures on businesses have created a focus on new and innovative ways to manage operational costs. At the same time, businesses are looking at using IT to help manage overall business costs and increase income—for example, by supporting remote working, and in many cases, enabling e-commerce to replace closed retail outlets. Management of infrastructure to minimize downtime has two major benefits: reductions in support and maintenance costs and improvements in service levels.

When OpenAI released ChatGPT on November 30, 2022, no one could have anticipated that the following 6 months would usher in a dizzying transformation for human society with the arrival of a new generation of artificial intelligence. Since the emergence of deep learning in the early 2010s, artificial intelligence has entered its third wave of development. The introduction of the Transformer algorithm in 2017 propelled deep learning into the era of large models.

AVD (Azure Virtual Desktop) has grown in popularity and for many reasons many organizations are choosing to consume AVD via a specialist Managed Service Provider (MSP). For the MSPs offering AVD, monitoring and troubleshooting AVD especially for multi-tenant environments is challenging and involves significant, costly and skilled effort using native tools such as Azure Insights or Azure Monitor.

Grafana Agent v0.38 has hit the digital shelves just before the holiday season! 🧑‍🎄 The elves over at Grafana Labs have been quietly working on Grafana Agent, with more than 50 updates for all SREs and developers to use — no matter if you’re on the naughty or nice list. This includes new features, improvements, bug fixes, and significant ease-of-use changes.

In the digital era, businesses face an intricate web of legal and regulatory requirements. Navigating these complexities is crucial for maintaining customer trust, protecting sensitive information, and avoiding legal repercussions. The adoption of cloud services like Microsoft Office 365 has transformed how businesses handle data, bringing both opportunities and challenges in compliance.

DevAlert 2.0, which is now immediately available from Percepio, is a major upgrade to our edge observability platform. The upgrade provides much improved diagnostic capabilities, including core dumps for Arm Cortex-M devices. This allows remote inspection of crashes, errors or security anomalies in full detail, including the function call stack, parameters and variables and with source code display.

Today, businesses are heavily reliant on online systems and platforms. But how would you communicate with users if you encounter downtime or an incident? This is where a status page comes in. A status page acts as a real-time communication hub, providing updates on system status, incidents, and maintenance activities. What’s even better is that you can find tons of free, self-hosted, and open-source status page systems to choose from online.

Whether you are working with limited resources or simply want to manage what you have more effectively, resource scheduling is an important part of project management that’s all too often overlooked. Project managers are starting to embrace a range of tools and platforms to support their resource scheduling needs. 56% of respondents to a recent survey said their enterprise uses tools for resource management. ‍

To ensure efficient Incident Management, it is crucial to proactively anticipate and address potential disruptions The need for a comprehensive, high-level view of the status of all services is paramount. Enter Squadcast's Service Graph – a feature designed to transform the way organizations approach Incident Management.