Operations | Monitoring | ITSM | DevOps | Cloud

If you’ve been shying away from exploring co-managed IT services opportunities, it might be time to think again. Co-managed is here to stay, and is likely going to be a big play for MSPs looking to move up market, especially considering the increasing pricing pressures we’re seeing in the market.

What does a normal day look like for your service desk? A flood of incoming tickets. Insufficient data to quickly find the root cause of issues. And a lack of remediation power to close tickets fast. Level 1 (L1) analysts are forced to spend time jumping across tools, reaching out to end users, or relying on guesswork to solve problems.

In this blog, I will speak about “How to throw exceptions inside Logic Apps using default capabilities”. Let’s get started!

If you can harness the power of intelligent workflow automation, it has the potential to transform your operations and enable you to deliver on customer expectations. StartingPoint can provide your team with the necessary tools to embrace intelligent workflow automation. Before breaking down this platform, let’s take a step back and define what intelligent workflow automation is.

The days of taking an afternoon off from work to head over to the bank are long gone. Banks have rapidly digitized, offering the vast majority of their services to customers remotely. Now users can save, invest, borrow, and make other financial transactions from the comfort of their smartphone, wherever they are. Despite this consumer-facing digitization, many banks have clung to the status quo when it comes to their field operations.

By 2030, experts predict that there will be over 40 million connected devices worldwide. These “devices” are a variety of endpoints, such as laptops, smartphones, computers, and more. Businesses and organizations around the world rely on these endpoints to complete tasks, communicate, and access information. In this overview, we’ll go over the different types of endpoint devices and how they affect an IT environment.

Keeping track of your project-related activities can be an overwhelming task. With so many projects, tickets, users, and deployments happening simultaneously, having a clear and simple high-level overview of your entire organization is a very welcome addition to any team. That’s why we’ve created our Weekly Organization Activity Reports which will help to keep you on top of changes across various Projects within your organization.

Apache Cassandra is a highly scalable, open source NoSQL database system designed to handle large amounts of data across multiple commodity servers with no single point of failure. Apache Cassandra can be run as a single node but starts making sense when its run in a cluster setup. The system is optimized for high write throughput and is known for its ability to handle big data workloads with ease at super-low latencies.

In 2021, we started Request Metrics as a simple and developer-friendly service to measure and improve web performance. We built an incredible platform that distilled complex data down into simple reports and recommendations. Lots of teams around the world found valuable insights in Request Metrics that they couldn’t get anywhere else. But web performance data can be very unpredictable—the web slows down in all sorts of ways.

It is not always possible or necessary for an organization to rely solely on cloud resources. For example, requirements might call for on-premises infrastructure for privacy reasons. Alternatively, some organizations might use both on-premises infrastructure and public cloud services provided by companies like AWS, Azure, or Google.