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MongoDB use cases for the telecommunications industry

A trusted database is fundamental to the smooth and secure operation of telecommunications services:, from network management and customer service to compliance and fraud prevention. MongoDB is one of the most widely used databases (DB Engines, 2024) for enterprises, including those in the telecommunications industry. It provides a sturdy, adaptable and trustworthy foundation. It also safeguards sensitive customer data while facilitating swift responses to rapidly evolving situations.

How our data team handles incidents

Historically, data teams have not been closely involved in the incident management process (at least, not in the traditional “get woken up at 2AM by a SEV0” sense). But with a growing involvement of data (and therefore data teams) in core business processes, decision making, and user-facing products, data-related incidents are increasingly common, and more important than ever.

Leveraging AI for Efficient On-call Scheduling

Regardless of industry specifications, creating and maintaining a highly functional incident management process is crucial for organizations of all sizes. The various potential applications of Generative AI in this process can significantly enhance the efficiency, accuracy, and speed of incident detection, analysis, and resolution. GenAI can be utilized across all stages of the incident management process, including preparation, response, communication, and learning.

How Network Observability Helps Lay the Foundation of Autonomous IT Operations

We often hear the term "observability" in the context of DevOps and how SREs use telemetry data. Collecting and analyzing this telemetry data is a vital first step to a successful autonomous IT operations strategy. Observability can help you find out about problems in your system you didn’t know you had—and before your users are impacted—by giving you new visibility that your monitoring systems don’t provide. But any observability initiative must also include network observability.

Kubernetes 1.31 - What's new?

Kubernetes 1.31 brings a plethora of enhancements, including 37 line items tracked as ‘Graduating’ in this release. From these, 11 enhancements are graduating to stable, including the highly anticipated AppArmor support for Kubernetes, which includes the ability to specify an AppArmor profile for a container or pod in the API, and have that profile applied by the container runtime.

Why Your Telemetry(Observability) Pipelines Need to be Responsive

At Mezmo, we consider Understand, Optimize, and Respond, the three tenets that help control telemetry data and maximize the value derived from it. We have previously discussed data Understanding and Optimization in depth. This blog discusses the need for responsive pipelines and what it takes to design them.

Don't Buy the Hype: The GenAI Power You Already Have

Your database is more powerful than you think. Learn how built-in vector capabilities can power your GenAI applications and save you from the hassle of adopting a new database. The heart of Generative AI (GenAI) workloads rely on the ability of computers to categorize and understand the world's data (images, sounds, text) as numerical representations called vectors. This is achieved through a process called "embedding," where a model translates the data into vectors.

Enhancing IT Operations with Virtual Assistant Services

In today's rapidly changing digital world, IT departments face constant challenges. Rapidly evolving technology, large amounts of data management, a lack of qualified staff, and other challenges make it difficult to truly grow their business. And this is where virtual assistant services can come to the rescue. Virtual assistants, or VAs, are real people! Their advantage is that they work remotely, which means that you do not need additional expenses for full-time employees.