2018 has arrived, and many IT professionals likely are hard at work mapping out their incident management strategies for the new year. As IT professionals search for ways to limit downtime and outages in 2018, it may be best to understand which key trends are worth watching in the months to come.

We published small update, where you can now enable detailed certificate validation which checks for name mismatch, chain validation errors and other common issues.

We’ve been hard at work for over 15 years building software to help you collaborate better. But if you work on an IT or customer support team, you know it takes more than the right software to build a culture of collaboration between your service teams and dev teams. You also need to have a set of best practices to help you use your collaboration tools to their fullest potential.

On January 3, 2018, the Meltdown and Spectre CPU architecture flaws were announced to the world. Due to early leaks, the announcement was made roughly a week earlier than planned. These bugs are easily the largest vulnerabilities announced in the last decade and require a complete reassessment of microprocessor architectures, and how software and hardware interact.

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Back in August we released source map upload via a new API for minified JavaScript. Now we are happy to announce the release of our Honeybadger Weback Plugin that uploads the source map produced when minifying JavaScript to our API.

When a critical security flaw affecting hardware is identified -- such as the recently publicized chip vulnerabilities (Meltdown, Spectre) -- your cloud provider takes steps to implement the necessary patch(es) to protect its infrastructure. Updates performed by your cloud provider may require scheduled reboots for your cloud resources. For example, the security patch for Intel processors requires a machine reboot since the patch includes an update to the hypervisor kernel.

GroundWork Open Source founder, Thomas Stocking, recently lended his expertise to APMdigest’s 2018 Application Performance Management Predictions, an insightful article about how APM and related technologies will impact business in 2018, specifically in the areas of ITOA and data.

The thought of implementing DevOps can be intimidating and it's not easy. However, the results can be staggering and the metrics are easy to measure. Here are real-world examples of DevOps being implemented and how it positively impacted a company.

Most likely you have heard about Spectre and Meltdown by now. It’s all over the news. As an IT or DevOps engineer, it’s now your job to patch your EC2 instance operating systems. This task can be “fun” if you need to SSH/RDP into every EC2 instance and apply patches. Or, it can be truly fun if you decide to use AWS Systems Manager to apply patches to your OS.