Operations | Monitoring | ITSM | DevOps | Cloud

High-trust collaboration: Real-world lessons from implementing Mattermost at scale

Managing the flow of information within an organization can be a daunting task even for small teams. But for large corporations, creating a communication and collaboration workflow to meet the needs of thousands of users—while meeting their standards for security and compliance—can be a huge challenge. So what does it take to maintain secure communication for tens of thousands of users?

You Were Built for This: Celebrating IT Pro Day 2020

The year 2020 has been a rollercoaster. With nearly every aspect of our daily lives flipped on its head, it’s hard to think of a single thing that went as planned or any of us were prepared for. That is, until it comes to our IT teams. The success of organizations during the reality of an unprecedented global pandemic is due in large part to IT pros’ preparedness and ability to adapt and manage through substantial change.

Looking through Gartner's Magic Quadrant for Unified Endpoint Management

It’s September. Summer in the northern hemisphere is coming to an end. Going outside of your home is still somewhat unusual. And the year has been chaotic with politics, the pandemic, and civil activism. Our emotions are running high—we should probably stop right there in describing 2020. However, as with many things, rarely will you find a full understanding on the surface of a situation.

Let's Talk AIOps: Part 1: What IS AIOps, Exactly?

This is the first in a two-part blog series deconstructing AIOps for ITOps leaders. If you gave me a dollar for every company that claims that they use “A.I.,” I’d be doing pretty well. But as a marketer, I can’t help but be a little skeptical about those claims. Let me explain.

The importance of Cloud monitoring: Azure

Technology is evolving exponentially, and with it the size of the data that needs to be saved increases and the great need to access them quickly, easily and, above all, from anywhere. Every day that goes by, the use of cloud becomes even more essential for companies. For that reason, cloud computing services have started to emerge in order to meet these needs. Among them, Azure.

Stackify's New Pricing: Everything you need to know

Stackify Retrace pricing is changing. We’re moving away from our old device-based billing to a modern usage-based billing. This means you’ll pick a plan based on the exact amount of projected logs and performance traces you collect and nothing more. You’re probably wondering why and what’s in it for me. Stackify has one core belief that has guided us since our inception and will never change.

15 Best Customer Feedback Software for 2020 and Beyond

Customer feedback software is gradually becoming a dominant factor when it comes to business growth. In 2016, Small Business Trends revealed that 89 percent of individuals who run businesses had confirmed that the majority of the successes they’ve had in their businesses came with the ability to effectively solve and satisfy their customer’s expectations.

Introduction to Database Security: Security Basics You Need to Know

Database security is essential to keep your business’s data and files security from others that do not need access. Whether you are a small business owner or are a database administrator for a medium or large company, you need to have a solid understanding of data security basics.

A Deep Dive into Machine Learning in Flux: Naive Bayes Classification

Machine learning — the practice of writing algorithms that improve automatically through experience — has become a buzzword nowadays that connotes to something otherworldly and on the bleeding edge of technology. I’m here to tell you while that may be true, getting started with machine learning doesn’t have to be hard!