Operations | Monitoring | ITSM | DevOps | Cloud

On the heels of the public beta opening for AI-generated runbooks in Runbook Automation, we asked Jake Cohen from product management about how this is different from generating code with something like chatGPT or various AI-powered code completion tools available. We get into prompt engineering, managing output quality, and privacy and security concerns.

Teneo is a solutions provider focused on reducing complexity. We find most network and security teams are overworked and have to operate increasingly complex systems to meet business demands. We combine leading technology with deep expertise to create new ideas on how to simplify IT operations. Simplification reduces risk, saves money, improves time to resolution and boosts user adoption. We call this “simplification through innovation”.

Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.

Learn more - https://rbbn.com

In this video, we will demonstrate how to automatically correlate performance test results with server-side tracing data in Grafana Cloud k6 to troubleshoot issues quickly and efficiently.

IT Professionals are the unsung heroes of modern businesses. They keep our networks, systems, databases and applications up and running. This fun video is a shoutout to all the MVPs out there. We can't make the play without you!

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On September 7th, Sentry hosted its first-ever Berlin meetup with the FastAPI community at the Mercure Hotel Berlin MOA. Speakers included Sebastian Ramirez, founder of FastAPI, Armin Ronacher, founder of Flask, Marcelo Trylesinski, maintainer of Starlette & Uvicorn, and Samuel Colvin, founder of Pydantic.

Explore the world of continuous verification to learn about its evolution from chaos engineering, practical testing methods, and tools for automation in this presentation from Adam D'Abbracci. Discover how to monitor and ensure the reliability of your services and systems.

Simply put, Service Level Agreements are contracts between service providers and clients that detail the nature of services provided, their quality, and performance metrics. Their main goal is to align the services provided with those required by the client and typically include measures to take if the service provider fails to meet the agreement. SLAs have multiple benefits, including: Service Level Agreements are a crucial part of ITSM and thus need to be integrated into service desk software.