Operations | Monitoring | ITSM | DevOps | Cloud

Atlassian DevOps Talks: Fireside Chat with Feature Flag Experts | Atlassian

Join Atlassian and our partner experts as we take a deeper dive into feature flags. We will be discussing use cases, best practices, and management of feature flags. Learn how feature flags help teams avoid buggy product releases while moving faster, reducing risk, and taking a more experimentation-oriented approach to software development.

Demo of Jira Software's CI/CD integration | Atlassian

Integrating your CI/CD tools with Jira Software is one of the easiest things you can do to get more value out of Jira Software for free, whether you’re using Bitbucket Pipelines, GitHub, GitLab, Jenkins, CircleCI, Octopus Deploy or others. Did you know that integrating your CI/CD tools with Jira Software unlocks several highly valuable and free native Jira Software features? During this office hours, we demo and talk through.

The Unplanned Show, Episode 2: Hadijah Creary Demystifies Customer Success vs Customer Service

In this episode, Hadijah Creary breaks down what Customer Service teams are versus Customer Success teams. What do they care about? How can they each get more proactive to improve the overall customer experience? And why is it PagerDuty Customer Service Operations and not Customer Success Operations?

How to overcome obstacles on your Enterprise Service Management (ESM) journey

Expanding ITSM beyond IT isn’t a walk in the park. There are countless roadblocks that you’ll need to overcome. Phil Bowermaster, Director of Solutions Marketing at Ivanti, and Mark Temple, Assistant Director for Service Management at the University of Glasgow, share their experiences and give advice on how to make your ESM initiative a successful one.