Operations | Monitoring | ITSM | DevOps | Cloud

The sovereignty debate explained with Nine23

Who really owns your data? Data sovereignty has become one of the defining issues shaping digital infrastructure, cloud strategy and AI adoption. But what does it actually mean, and why has it become a board-level discussion for so many organisations? In Episode 4 of Perspectives from the Edge, Pulsant's Wendy Shearer is joined by Steve Jewell, CEO of Nine23, to explore data sovereignty and its relationship to security, resilience and digital transformation.

How one PM scaled customer discovery with AI

Customer interviews are one of the most powerful ways to build better products — but they’re also time-consuming. In this video, Avinoam “Avi” Zelenko, Principal Product Manager at Atlassian, shares how he transformed the way he runs customer interviews using AI automation and Rovo agents. What used to take hours of coordination, note-taking, and manual summaries now happens automatically. By stitching together the Teamwork Collection and Slack, Avi built a workflow that captures conversations, summarizes insights, and shares them across teams in real time.

How to Fix Azure Integration Errors in Minutes Instead of Days

Azure integration errors can be difficult to diagnose when messages flow across multiple services such as Logic Apps, Service Bus, Azure Functions, APIs, and external systems. Support teams often spend hours searching through logs and correlating events across services just to identify where a transaction failed.

AI Agents Are the New Employees: The Identity & Security Crisis Enterprise IT Must Solve

As AI agents become more autonomous, enterprises face a new challenge: How do you secure a workforce that isn't human? In this episode of Agents of IT, Fran Fernandez, Zach Austin, and Ian Coppock explore the growing identity and security challenges surrounding Agentic AI. From permissions and governance to digital identities and access controls, the team breaks down what enterprise leaders need to know before deploying AI agents at scale.

How Property Managers Can Respond Faster to Critical Issues | OnPage

When managing properties and facilities remotely, every minute matters. Whether it's an HVAC failure, maintenance request, or after-hours emergency, critical issues need immediate attention. Traditional communication methods like phone calls, emails, and text messages can easily be missed, delaying response times and impacting tenant satisfaction. In this video, discover how OnPage helps property managers and facilities teams receive critical alerts in real time, coordinate responses faster, and maintain visibility throughout the incident lifecycle.

Scaling Android development with Anbox Cloud

Discover how Anbox Cloud helps engineering teams scale Android development by moving Android workloads from physical hardware into the cloud. In this video, we showcase how developers can run, test, validate, and share Android environments on demand using containerized and virtualized Android instances. We explore how both approaches work, key differences, and use cases.

Why Does Network Topology Decide How Fast Your Network Recovers?

In this video, learn why network topology plays a critical role in network resilience, troubleshooting, and recovery. Discover how understanding network dependencies, eliminating single points of failure, and maintaining clear visibility can help IT teams reduce downtime and accelerate incident response. In this video, you'll learn.

Telemetry Talks ep. 5 - OpenTelemetry in the AI agents era

Telemetry Talks explores how OpenTelemetry’s CNCF graduation arrives at a pivotal moment for AI-powered development. Together with Alex Marshalov, we dive into vibe coding, AI agents, and the growing need for observability in GenAI systems — from prompts and token usage to reasoning chains and distributed traces — using the VictoriaMetrics stack and OpenTelemetry as the foundation for understanding the next generation of autonomous software.