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Why you need an incident lead

In this clip, Adrian explains why it's important to have a dedicated incident lead. More about this episode: Today, good incident communication isn't a nice to have—it's an absolute must. But where do you even start? To help answer that question, we sat down with the VP of Engineering at SumUp, ⁠Adrián Moreno Peña⁠, to get his perspective on how organizations of all sizes can share stellar comms no matter the situation.

How SumUp benefitted from using incident.io

In this clip, Adrian explains how SumUp benefitted from using the incident.io platform. More about this episode: Today, good incident communication isn't a nice to have—it's an absolute must. But where do you even start? To help answer that question, we sat down with the VP of Engineering at SumUp, ⁠Adrián Moreno Peña⁠, to get his perspective on how organizations of all sizes can share stellar comms no matter the situation.

Analytics Plus webinar: How do you measure the business benefits of IT initiatives?

IT is often viewed as an indispensable but challenging expense for a business. Despite continued efforts to resolve issues, streamline operations, and contribute to the organization's overall functionality, IT teams often fail to receive the recognition they deserve. The struggle lies in shifting the perspective of IT from a mere cost center to a significant contributor to business productivity. By leveraging analytics-driven insights, IT managers can effectively communicate and substantiate the value of IT operations in terms of business impact and ROI.

Beginners guide - Visualizing Logs | Grafana

In this video, Grafana Developer Advocate Leandro Melendez describes the logs visualization panel, which shows log lines from data sources that support logs, such as Elastic, Influx, and Loki. Typically you would use this visualization next to a graph visualization to display the log output of a related process.

SolarWinds | Empowering Communities Since 1999

It started with a single spark. In 1999, a network engineer came up with an idea for a simple tool to make his team's daily routine a little easier. That initial spark of an idea would soon ignite an iconic flame, lighting the way for IT professionals all over the world. SolarWinds has always been guided by a simple yet profound vision. To make IT management software easier to use, more effective and more affordable.

Building trust through incident communication with Adrián Moreno, VP of Engineering at SumUp

Today, good incident communication isn't a nice to have—it's an absolute must. But where do you even start? To help answer that question, we sat down with the VP of Engineering at SumUp, ⁠Adrián Moreno Peña⁠, to get his perspective on how organizations of all sizes can share stellar comms no matter the situation. We discuss: What it means to communicate during incidents Why Status Pages are critical in helping to build trust How you can have good comms even without a lead...and much more.