Operations | Monitoring | ITSM | DevOps | Cloud

Coconala is a Tokyo-based online learning platform to easily buy and sell knowledge, skills, and experience. The marketplace relies on PagerDuty for incident management. Check out how PagerDuty helped them with rapid detection of incidents, reducing their MTTA from 10 minutes to under 1 minute.

In this video, we'll be covering the benefits of the ServiceNow integration. We'll also go through the configuration process allowing you to follow along and quickly configure this integration. The integration will allow you to automatically create and resolve incidents based off of alarms triggered in Exoprise. With incidents being sent to ServiceNow, you can begin automatically assigning incidents to the correct teams based off of criteria or automatically escalating issues that have not been addressed yet.

Service-desk tickets. Lost laptops. End-user complaints. Sometimes it can feel like you can barely keep your head above water. But what if you could be proactive instead of simply reactive? During this practical demo webinar you’ll learn how your IT team can gain insights they need to solve business problems proactively with IT Service Management (ITSM) and IT Asset Management (ITAM) working together.

eG Innovations is a provider of enterprise-class application and IT infrastructure performance management software that delivers end-to-end monitoring, diagnosis, reporting, and analytics across physical, virtual, cloud, and hybrid IT environments.

Join Mick Baccio and special guest Michael Rodriguez, Principal Strategic Consultant for Google Public Sector, for a conversation about Michael’s career path into cybersecurity, the origin of his nickname “Duckie,” and his work as a cybersecurity subject matter expert for Google Space.

Elastic Observability experts Bahubali Shetti and Gagan Singh take a deep dive into how the Elastic Observability AI Assistant can help you get deeper contextual insights into telemetry, troubleshoot issues more effectively, reduce time to resolution, and streamline operations.

Explore the significance of Application Owner Interviews in your migration strategy from @tidal4774. Learn how these interviews help you align technology with business objectives, maximize ROI, and streamline the migration process efficiently.

Don't just build a dashboard! A DORA cautionary tale. Software delivery success isn't just about dashboards and metrics. You also need to think about how to improve as an engineering team. The point of the DevOps Research Assessment (DORA) is improvement. Give Sleuth a try and see how we give teams actionable insights on how to improve, no-code automations to instantly ship improvements, and metrics to measure their impact — all in a way that both managers and developers love.

Ulf Ringdahl and Christian Klauser at Swedish MSP Rdata, share how switching to NinjaOne RMM helped them improve the simplicity and speed of their remote management, monitoring, automation, patch management and scripting. Now, they have more time to meet with customers and focus on projects that drive growth.