Operations | Monitoring | ITSM | DevOps | Cloud

When it comes to observability, your organization will have no shortage of options for tools and platforms. Between open source software and proprietary vendors, you should be able to find the right tools to fit your use case, budget and IT infrastructure. Observability should be cost-efficient, easy to implement and customers should be provided with the best support possible.

Observability solutions can easily and rapidly get complex — in terms of maintenance, time and budgetary constraints. But observability doesn’t have to be hard or expensive with the right solutions in place. The future of your observability can be a bright one.

Last October, Splunk Observability Evangelist Jeremy Hicks wrote a great piece here about the Four Golden Signals of monitoring. Jeremy’s blog comes from the perspective of monitoring distributed cloud services with Splunk Observability Cloud, but the concepts of Four Golden Signals apply just as readily to monitoring traditional on-premises services and IT infrastructure.

Grafana Loki is an open source logs database built on object storage services in the cloud. These services are an essential component in enabling Loki to scale to tremendous levels. However, like all SaaS products, object storage services have their limits — and we started to crash into those limits in Grafana Cloud Logs, our SaaS offering of Grafana Loki.

When Dolly Parton sang about “Workin’ 9-5”, she almost seemed to understand the very specific pain of sitting at an IT help desk and getting one last call at 4:59 in the afternoon. When you pick up that last call of the day, the last thing you want is to begin a long, arduous investigation.

HAProxy offers a powerful logging system that allows users to capture information about HTTP transactions. As part of that, logging headers provides insight into what's happening behind the scenes, such as when a web application firewall (WAF) blocks a request because of a problematic header. It can also be helpful when an application has trouble parsing a header, allowing you to review the logged headers to ensure that they conform to a specific format.

In today's fast-paced and ever-changing digital landscape, maintaining digital resilience has become a critical aspect of business success. It is no longer just a technical challenge but a crucial business imperative. But when observability teams work in their own silos with tools, processes, and policies, disconnected from the security teams, it becomes more challenging for companies to achieve digital resilience.

Amid a big data boom, more and more information is being generated from various sources at staggering rates. But without the proper metrics for your data, businesses with large quantities of information may find it challenging to effectively and grow in competitive markets. For example, high-quality data lets you make informed decisions that are based on derived insights, enhance customer experiences, and drive sustainable growth.