Operations | Monitoring | ITSM | DevOps | Cloud

Technical issues, such as fatal crashes, are one of the biggest reasons why users uninstall mobile applications, so quickly identifying and resolving issues is vital for user retention. This can be challenging, particularly in the Android market, which has a wide variety of mobile devices and versions of the Android operating system. You need visibility into every issue so you can determine which crashes impact your application the most and efficiently resolve them.

Being mobile is in large part about communication. Our app for mobile access to Alloy Navigator™ ITSM platform gives IT people the freedom to communicate with customers and teammates, notify stakeholders, submit approval requests, assign work, and escalate incidents from anywhere, anytime. All those communication tasks typically involve choosing the right person from a list.

A build scan is a shareable and centralized record of an Android build that provides insights into what happened and why.

Just like that Mobile March Madness 2021 is almost in our rearview. Before we look to April, let’s recap some of our most notable mobile updates from this past month with a few tips on how to solve what matters faster and a sneak peek of what’s coming next. That’s right. We’re constantly improving our mobile monitoring solution independent of our alliteration-based marketing campaigns.