The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.
For decades, the water cooler reigned as an iconic symbol of the modern workplace. It served as a gathering spot, a catalyst for spontaneous conversations, and a social hub where colleagues from different departments would converge and share stories that transcended the boundaries of job titles and hierarchies. Jokes were cracked, personal anecdotes were shared, and friendships were forged.
In technical support, ensuring customer satisfaction and quickly resolving issues are of utmost importance. At Honeycomb, we embrace a comprehensive approach by using our own platform—not only for engineering purposes, but to also empower our support team. By utilizing Honeycomb, our support engineers can monitor, troubleshoot, and investigate customer issues with great efficiency.
One of the most important events you should be monitoring on your network is failed and successful logon events. What comes to most people’s minds when they think of authentication auditing is OS level login events, but you should be logging all authentication events regardless of application or platform. Not only should we monitor these events across our network, but we should also normalize this data so that we can correlate events between these platforms.
DORA metrics, not to be confused with the beloved children’s cartoon character, are a bit trendy at the moment in the world of technology. The DevOps Research and Assessment group (DORA) is run out of Google. They run surveys and do research into what makes organizations successful in the Digital Age. They’re probably most well known for their yearly State of DevOps Reports and the book Accelerate.
Few areas of development have seen as much recent change as mobile. Mobile phone and app usage spiked during the pandemic as we adapted to life with social distancing procedures. And even post-Covid, many mobile habits have stuck, whether it’s using apps for connecting with friends, shopping, getting healthcare, or staying fit. In the first half of 2022, daily time spent on mobile devices in the US was up 39% from three years ago and up 9% from late 2021.
