New Relic recently published a survey on the observability projections and trends for the year 2021. At observIQ, an emerging platform of choice in the observability space, we decided to give our users a rundown on what we agreed and disagreed within their survey results.

IT teams are under immense pressure to work faster than ever and deliver better results—at less cost. And they’re struggling to do it all as their organizations take in rapidly soaring volumes of data that must be captured, analyzed and deployed to improve business outcomes.

DNS observability is an essential part of any Ops team’s strategy. Looking for proof? It’s happening right now. It has been a busy week for Ops teams across the globe. Many were forced to urgently rotate SSL certificates after one of Lets Encrypt’s root certificates expired. Collaboration plays a critical role during such situations where members in a team or multiple teams must communicate and work with each other to rapidly and efficiently complete a collective task.

As a monitoring and observability company, we have a lot of monitoring built into our systems, as well. We have the standard monitoring to make sure that systems are performing properly, data is flowing through our infrastructure, etc. At the same time, we have monitoring for any sudden changes to tests that our customers are running. On September 29, 2021, 19:21:40 UTC, we started to see a tsunami of alerts at Catchpoint.

“Experience is truth.” That was one of the slogans my colleagues and I came up with in our first meeting as the newly-formed Digital Employee Experience team at ABN AMRO, one of the largest banks of the Netherlands. The subtext being that Digital Employee Experience, had to be top of mind for every IT project, even if that meant some unconventional thinking. But we were ready for unconventional.