Operations | Monitoring | ITSM | DevOps | Cloud

If we look at the last decade, organizations are increasingly championing the movement of employee satisfaction. Customer satisfaction, of course, is one of the quintessential factors for any enterprise to be successful. However, in recent times, enterprises have realized that employee satisfaction is an enabler of customer satisfaction and business success. With the onset of hybrid work models, UEM solutions are more centred towards employee enablement.

User experience and performance are two of the most important metrics of any game. You need to ensure that it runs as optimally as possible on any platform. Ideally, you don’t want to wait for players to angrily tell you something is not working or worse, broken. In a perfect world you’d get notified about any issues that arise in your game with as much context surrounding the issue as possible.

The whole point of our beloved networks is to deliver applications and services to real people sitting at computers. So, as network engineers, monitoring the performance and efficiency of our networks is a crucial part of our job. Flow data, in particular, is a powerful tool that provides valuable insights into what’s happening in our networks for ongoing monitoring and troubleshooting poor-performing applications.

Veteran programmer? Experienced application performance monitoring (APM) connoisseur? Whatever your specific tech chops, you know the importance of ensuring your applications are running optimally. Every minute a business app is down or slow to respond translates into lost revenue and frustrated customers. That’s why smart businesses rely on APM solutions to monitor and analyze their applications’ performance in real-time.

If you were asked to evaluate how good crews were at fighting forest fires, what metric would you use? Would you consider it a regression on your firefighters’ part if you had more fires this year than the last? Would the size and impact of a forest fire be a measure of their success? Would you look for the cause—such as a person lighting it, an environmental factor, etc—and act on it? Chances are that yes, that’s what you’d do.