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The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

6 lessons from Cloudflare's June 2022 outage

On June 21, 2022, the US-based global content delivery network (CDN) provider and security company Cloudflare suffered an outage at 6:27 UTC that lasted until 7:42. The outage was caused by a network configuration error that affected 19 of Cloudflare's data center locations — Amsterdam, Atlanta, Ashburn, Chicago, Frankfurt, London, Los Angeles, Madrid, Manchester, Miami, Milan, Mumbai, Newark, Osaka, São Paulo, San Jose, Singapore, Sydney, Tokyo.

Monitoring Moodle Applications to Deliver High Quality Educational Services

In this article, we will cover a case study of one of our higher education customers using eG Enterprise to proactively monitor and troubleshoot their Moodle applications to ensure service availability and performance for their staff and students.

South East Asia-based company reduces its MTTR using Applications Manager

Founded in 1983, KFin Technologies is a leading transaction processing platform based in South East Asia. The organization serves the mission-critical needs of asset managers with clients in mutual funds, AIFs, pension, wealth management, and corporations in India and abroad.

How to get your customers more engaged with your SaaS product

One of the biggest challenges for SaaS companies isn’t only how to get customers to buy your SaaS product but how to keep them engaged with it. It may be surprising but just because someone has bought your product or service, it doesn’t mean they interact with it in the way that they should or in such a way that they’re getting the most out of it. The downside to this? They are the customers that are more likely to churn.

8 things you can do right now to rank better in Google

We all know it’s getting harder than ever to rank in Google, whether it’s for blogs or webpages, but all is not lost. There are some key elements that you should be focusing on on your webpages, for example, to ensure that you’re giving your website the best chances possible of ranking well. After all, the majority of organic traffic clicks on the first 3 results on the first page of Google so if you’re not there, your competitors must be!

Network Configuration Management: The Benefits & Importance

Configuration management is one of those network management topics people often neglect. It’s not very exciting—but it’s incredibly important. Administrators rely on network configuration management in a variety of circumstances. Let’s discuss what network configuration is, delve further into the importance of network configuration, and explore the benefits of configuration management.

Sensu Integration Catalog: One Static API to Rule Them All

ICYMI: in Part 1 of this blog post, I introduced Sensu Catalog Integrations, one of the three components that make the Sensu marketplace work. In this post, I want to cover the second piece, the Catalog API generator. This is the tool that consumes the github.com/sensu/catalog repository content and renders static http API content the Sensu web app can consume.