Update:~Visualize Web Transactions end to end, with performance metrics of all components starting from URLs to SQL queries with Site24x7 APM Insight Application down-time can be nightmarish Consider you are the owner of an~e-business~portal and due to the slow response time of a search request, a customer decides to move to a competitor's website. That's certainly painful.

Site24x7's Root Cause Analysis (RCA) Report offers valuable insights on the various issues in your IT infrastructure. In this post, we will see how to interpret an RCA report and how to put RCA to optimal use in identifying and addressing performance and network issues. RCA is different from a conventional downtime alert. Conventional downtime alerts contain details like start time of the instance and Traceroute if available, which is sufficient for you to know what has happened.