Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Get deeper insights with historical outage reports

StatusGator now includes a new Outage Reports tab on the service monitor detail page, giving users more visibility into recent service disruptions directly where they monitor services. Users can now quickly review recent outage activity for a specific monitored service without leaving the detail page.

Cloud Outage History: Six Years of Recurring Failures

Cloud infrastructure has never been more reliable in theory. In practice, the last six years of cloud outage history have delivered some of the most disruptive incidents on record. Not because cloud providers got worse, but because the systems built on top of them got larger, more interconnected, and more brittle in ways that don't show up until everything breaks at once.

What Is Log Monitoring? Pipeline, Pitfalls, and Practices for 2026

Catching a cascading failure in the first 90 seconds is one of the better feelings in production engineering, and it almost always comes back to your log monitoring pipeline doing its job upstream of the alert. The teams that land there consistently treat log monitoring as a real-time detection layer in its own right, and the choices you make in that pipeline shape how every incident plays out for years.

Turn StatusCake into a verified alerting and escalation flow with Hermes

Most monitoring setups have the same weak spot. Detection is easy. Decision-making is not. StatusCake is good at telling you that something might be wrong. What happens next is where things sometimes get messy. One alert goes straight to a chat room. Another wakes the wrong person. A third ends up getting missed because the site had a brief wobble and recovered before anyone looked. Hermes is useful in that gap.

What Is an Incident Commander? Role, Skills, and Best Practices

The fastest incident response teams treat coordination as a craft. Someone owns the call, drives the decisions, and keeps everyone moving in the same direction while the team puts the system back together. That person is the incident commander (IC), and getting the role right is what separates your 15-minute fix from a four-hour war room where nobody’s sure who’s making the call.

What Is APM? A Guide to Application Performance Monitoring

A well-instrumented service tells your on-call engineer which deploy broke checkout, which span ate the latency budget, and which line to revert before the support queue fills up. Getting there depends on how cleanly your application performance monitoring layer turns telemetry into answers. The sections ahead walk through how APM works, the metrics and components worth tracking, the cloud-native challenges at scale, and how to evaluate APM tooling against your real workload.

From Monitoring to Observability: How DEX Integrations Strengthen IT Visibility and User Productivity

When I started working in IT in the last 90’s, IT performance was always measured by the health of infrastructure: CPU utilization, network latency, server uptime, and for many organizations, little has changed in the last 30+ years. We became very good at keeping systems alive, yet users still struggled to get work done. That disconnect is exactly why Digital Employee Experience (DEX) has emerged as a critical discipline. But DEX on its own is not the end goal.

Honeycomb Innovation Week: Debugging Agentic Workflows with Ken Rimple

Canvas skills are how your team's runbooks and tribal knowledge become an active part of the investigation instead of a document someone has to remember to open. Pre-built skills cover the most common investigation patterns out of the box. Custom skills let you encode the specific context, thresholds, and decision logic your team has accumulated, so every auto-investigation starts with your best thinking already applied.

Observability for the Agent Era: Day 2 | Launches

Honeycomb's Innovation Week: Observability for the Agent Era (May 12-14) For Day 2 of Innovation Week, Honeycomb's product and engineering teams will take you inside the new capabilities purpose-built for the agent era. Expect live demos, real scenarios, and a hands-on look at what it means to own observability for the Agentic era, with AI in Honeycomb to observe AI in production. A 3-Day Virtual Event for Teams Building the Future May 12: Get insights on how the best engineering teams are tackling the challenges of the agentic era.