Operations | Monitoring | ITSM | DevOps | Cloud

Freshdesk + Squadcast: Enabling Streamlined Incident Response for Enterprises

Freshdesk is a cloud-based customer service platform used by enterprises that provides a centralized help desk(with the help of support tickets) across multiple channels, including email, phone, chat, and social media. Squadcast is an incident management platform that integrates with major monitoring, ChatOps and project management tools to provide a centralized place for reliability.

Getting Started with SUSE Rancher Fleet and Shipa Cloud

As the GitOps paradigm continues to evolve, different interpretations and implementations will continue to appear. SUSE Rancher Fleet is a project creating a powerful, lightweight, and scalable GitOps engine. Recently, we showed the art of the possible between Shipa and SUSE Rancher Fleet. Make sure to check out our joint solution brief where the intersection of the SUSE Rancher and Shipa stacks come together.

Command Line Tools | Intro to the CLI Part 3

Click below to read other articles from our CLI intro series: At the beginning of this series, we looked at the benefits of using the CLI shell on your machine. One of those benefits is the wide range of developer tools available that only have a CLI. In this part of the CLI intro series, we’re going to focus on.

How to Import/Export Orion Custom HTML Widgets

Advanced Orion Platform users are familiar with the power of the Custom HTML widget, but getting started can be difficult. Thankfully, you can download pre-existing widgets directly from THWACK to get you started. After you've crafted some of your own widgets, you can return the love and share yours with the community.

What is Microsoft's New Commerce Experience (NCE)?

Microsoft began the launch rollout of the New Commerce Experience (NCE) in January 2022. This launch brings about changes that impact how MSPs and end-users purchase Microsoft 365 licenses. In addition, Microsoft created the NCE to reduce complexity and offer savings for long-term commitments while also bringing on new features to make CSP a competitive alternative to the traditional Enterprise Agreement (EA). This post will cover everything you need to know about Microsoft NCE.

Postman Load Test Tutorial

In this load test tutorial, you’ll learn how to use Postman for small-scale API testing. You’ll also learn about some shortcomings and challenges of the framework that can be solved by using a tool like Speedscale. Because HTTP services don’t have a graphical user interface, you’re forced to test web APIs by simulating requests from a known client so that you can control the traffic data.