Operations | Monitoring | ITSM | DevOps | Cloud

Eagle-eyed RapidSpike users will have noticed a big update to the app went live recently, with a major improvement to our Page Overview dashboard . Going back to September 2020, when we launched “RapidSpike Version 2” , we had great plans for the Page Overview – but they never quite materialised. Team efforts were focussed elsewhere and we did little to improve the old Page Overview or the data we displayed.

AIOps as a function is steadily gaining popularity, even climbing the Gartner Hype Cycle. Today’s observability tools go beyond merely monitoring to perform proactive remediation of events and incidents. However, what many of them lack is context. For instance, consider a regular AIOps solution that identifies an anomaly in system behavior. It will raise an alarm and a remediation workflow will do its job.

I recently saw a user asking on EUC Slack “is there a Domain controller response time in ?”. Unfortunately for him, his choice of monitoring product doesn’t include such metrics. However, it did make me wonder if Citrix admins are aware of the importance of getting metrics about Domain Controllers, simply because many EUC monitoring tools fail to monitor them.