Operations | Monitoring | ITSM | DevOps | Cloud

Eliminating the Multi-Cloud Noise with Razor Technology and OpsRamp

Razor Technology's vision is "to reinvent what it means to be an IT solutions provider through best-in-class technology, industry-leading expertise, and long-term partnerships built on mutual trust with our customers." They have a broad set of solutions, from Digital Transformation to Managed Cloud Services.

Getting started with Analytics Plus for ServiceNow | ManageEngine Analytics Plus

Introducing Analytics Plus for ServiceNow, an enterprise-focused IT analytics platform that helps your derive deep insight from your ServiceNow processes. With 150+ pre-built reports and dashboards, you can get started with analyzing your ServiceNow data in a matter of minutes.

What is Azure VM Insights?

Microsoft recently announced general availability of Azure VM Insights, aka Azure Monitor for VM. This service is basically a set of features that allow you to monitor your VMs in more detail, from collecting the telemetry from your VM to displaying it meaningfully – all with a single click. I am satisfied with Azure VM Insights for the most part, but I also have some mixed feelings about it. Read on to find out why.

Through the Crisis - Philosophy at Work

Dr. Brennan Jacoby is a philosopher and the founder of Philosophy at Work, an organization that works with businesses seeking to improve their thinking skills, by leveraging the great philosophers and philosophical techniques. Here – as part of our Through the Crisis series on remote work during and beyond the COVID-19 lockdown – Dr. Jacoby discusses the new Virtues of Virtual report, Aristotle, and how the way we approach technology can help us get the best out of it…

Freshservice launches Return-to-work app to help workplaces reopen safely

As companies prepare for the workforce to return to work, a myriad of decisions must be made. Return to work policies must encompass a full understanding of the needs and questions of its employees. The other top need is a true assessment of safety as it relates to COVID-19. How does the new place differ from one that is familiar? From the perspective of the employee, there may be sentiments of fear, uncertainty, and reluctance.

ITSM Change Management to Control Continuous Cost Optimization

I’ve been writing about continuous cloud optimization for a while now, and recently, I’ve spoken with several organizations to understand any challenges they’re currently facing in their automation journey. Their insights would help us understand how we can improve our technology to better support them. I discovered two fundamental themes behind their challenges.

Extending and Integrating the Monitoring System with Automation and Scripting

One of the hidden gems within eG Enterprise is the ability to perform remote actions and automated tasks using built-in functionality. In conversations with customers and community peers, I often get asked why we at eG Innovations don’t offer functionality in regard to adding custom scripts and a community database of shared scripts.

Best practices for an effective remote team in the world of cloud delivery

Just like countless other business functions, cloud delivery has now shifted entirely to remote working for now and perhaps longer term. Canonical has been a remote-first company for some time, so we thought we’d take this opportunity to share some of the best practices we’ve learned along the way. Communication Effective communication between customers, engineers, and project managers is the most critical element of successful cloud delivery.