One of the things that I regularly get questioned about in my Operational Efficiency Boot Camp is the reporting in N-sight RMM and what MSPs should be presenting to customers to show that they are properly performing their work. I am a huge fan of monthly or quarterly business reviews to showcase your MSP client reports. I feel that for MSPs they are one of our greatest retention tools, and clearly demonstrate the value we provide.
Modern applications running on distributed systems often complicate service ownership because of their ever-growing web of microservice dependencies. This complication challenges engineers’ ability to shepherd their software through every stage of the development life cycle, as well as teams’ ability to train new engineers on the application’s architecture. With increased complexity, clarity is key for quick, effective troubleshooting and delivering value to end users.
With the rise in Everywhere Work, IT professionals have become burdened with managing their growing IT infrastructure. In fact, some organizations have reported their digital transformation being accelerated by three to five years as they look to build their IT environments. The volume of assets used for work has grown significantly – averaging 2.6 devices per person.
With over 83 million users, GitHub is one of the most popular development tools out there and the third most monitored service on StatusGator. Since so many users depend on GitHub, we wanted to analyze GitHub’s reliability in 2022 and find and uncover some interesting facts about GitHub outages.
