Operations | Monitoring | ITSM | DevOps | Cloud

Getting to That Elusive "Inbox Zero" With Custom Alerts and Codeowners

Forethought is a leading AI company providing customer service solutions that transform the customer experience. As a high-growth startup with a fast-expanding engineering org., teams had to deal with compounding complexity, leading to challenges measuring the impact and health of their services. Forethought’s core engineering team maintains common services between other internal teams, infrastructure, data, and tools and, as they added more engineers, the original team split into five.

CI/CD for Unity game development with GameCI's Unity orb

We recently partnered with GameCI to bridge the gap between CircleCI and the game development scene. This partnership brought forth the Unity orb, a reusable component of config you can plug into your CircleCI configuration file to build and test your Unity projects. For a while now, continuous integration and delivery have been part of the software development cookbook of several software houses and IT departments. However, this is often not the case in game development.

Differentiating Between SLO vs. SLA vs. SLI: What They Are and How to Improve Them

Recently, technology roles have become more generalized—cloud computing, for instance, requires a broader knowledge of technologies like storage and network. As technology has continued to evolve over the decades, many job positions have blurred into many roles or even morphed into new roles with new responsibilities.

Data Center's Need MSPs

A recent Honeywell survey reinforced something many in the MSP world already knew: data centers need managed service providers. 96% of facility managers indicated remote management is important, but only 34% had remote management capabilities in place. That’s surprising in a digital world where data centers enable critical business functions and an epic business opportunity for MSPs looking to enter the data center world.