Operations | Monitoring | ITSM | DevOps | Cloud

“Have you tried shutting it off and turning it back on?” While AIOps won’t likely remove this query from our vocabulary any time soon, technology is certainly here to take on a bulk of the heavy lifting. For all-sized companies, service calls are still going to continue to pour in. And, there’s no sign of any of the world’s CompTIA certs going to waste in the near future. Still, thanks to AIOps, many jobs within the world of IT will become more streamlined.

In today’s lightning fast digital age, I&O leaders across the globe are finding themselves under increasing pressure to find new and innovative ways for improving efficiency, optimizing costs and delivering fast, quantifiable and sustainable value. In order to achieve these goals, these leaders must not only be willing to adopt cutting-edge technologies, but be strategic about what tools in particular they choose to pursue and how they should prioritize them in terms of potential ROI.

Amazon CloudWatch has recently launched Metrics Insights (Preview) — a fast, flexible, SQL-based query engine that enables you to identify trends and patterns across millions of operational metrics in real-time. With Metrics Insights, you can easily query and analyze your metrics to gain better visibility into the health and performance of your infrastructure and large scale applications.

It takes a lot to run a modern business. From websites to technical solutions and everything in between, it’s no surprise we need better monitoring systems to make sure everything is operational. With multiple gears turning at once on any given platform, incidents are inevitable—especially for companies that are constantly growing and innovating. And the impact of incidents can affect user services, operations, and even business reputation.