Operations | Monitoring | ITSM | DevOps | Cloud

We’re thrilled to announce the latest releases of the NiCE Linux Power Management Pack and the NiCE AIX Management Pack for Microsoft SCOM and Azure Monitor SCOM MI, packed with exciting new features and enhancements to bolster your monitoring experience across Linux and AIX environments. Our team has been hard at work to ensure seamless compatibility, robust performance, and enhanced security across both platforms, and we’re excited to share what’s new.

In the context of IT service management, Service Level Agreements (SLAs) have long been the cornerstone for measuring and ensuring the quality of services provided to customers. However, as technology evolves and incidents become more complex, relying solely on SLAs may not be sufficient. This is where Service Level Objectives (SLOs) come into play, offering a more nuanced approach to Incident Response.

The economy and businesses closely rely on network infrastructures functioning efficiently. Minor network bottlenecks and snags can cost companies a good chunk of money and negatively affect their reputation. When there is so much to lose, the natural reaction of organizations is to throw more people and, in turn, more money at the problem.

As the healthcare industry has introduced more complex IT infrastructure, it now faces many challenges as it strives to deliver high-quality services to patients. From adapting to remote work and telemedicine to resource constraints, healthcare organizations must continually adapt to new technologies. Some of the nascent technologies, like remote triage of patients, telemedicine, and IoT, have all seen an acceleration in innovation as the industry pivots to visit patients remotely.

As a cloud cost intelligence solution, we often get asked where we fit in the cloud cost universe — and whether or not we’re an alternative to CloudHealth. The short answer is: it depends. The landscape of cloud cost tools is busy, with lots of different solutions that take different approaches to helping companies optimize their cloud costs. To help answer this question, we thought we’d lay out the cloud cost landscape as we see it.

We take pride in our diverse range of customers and users worldwide who trust Icinga for their monitoring needs. That’s why we’re showcasing some of these enterprises with their Success stories. It’s stories from companies or organizations just like yours, of any size and different kinds of industries.

We’re excited about the upcoming Ubuntu 24.04 LTS release, Noble Numbat. Like all Ubuntu releases, Ubuntu 24.04 LTS comes with 5 years of free security maintenance for the main repository. Support can be expanded for an extra 5 years, and to include the universe repository, via Ubuntu Pro. Organisations looking to keep their systems secure without needing a major upgrade can also get the Legacy Support add-on to expand that support beyond the 10 years.

Mitigating the risk of operational failure is top of mind—and a top budget priority—for executives. A single unplanned event can have a disruptive effect across the organization, an outcome management teams work hard to avoid. For the New York Stock Exchange (NYSE), operational resilience is critical given the role it plays in the global economy and capital flows.