Operations | Monitoring | ITSM | DevOps | Cloud

In my previous work experience, monitoring certificate validation was critical to our team. These certificates were used to sign commercial transactions between the payment gateway (us) and other providers. That check was manual and depended on the calendar of one person. So, if that person forgets to notify the team about the upcoming expiration of one certificate and doesn’t start the procedure of getting the new one, well, the platform starts to fail.

At ServiceNow, ITSM is like a favorite sports car we’ve tuned and optimized over the years into a precision machine that can keep pace with the speed of technological and business innovation. But to keep ITSM operating at its full potential requires constant maintenance, modifications, and grit. More recently, we’ve realized that ensuring continued ITSM performance requires automation and developing enterprise solution connections.

Microsoft SharePoint Online empowers 200 million monthly active users worldwide through simple sharing and seamless collaboration, driving team efficiency, maximizing knowledge velocity while bringing a rich digital experience to every device. Launched in 2001, SharePoint celebrates its 20th anniversary in 2021, welcoming new users on a daily basis. Make sure your SharePoint Online users are delighted with the speed and smooth interaction with your Microsoft SharePoint Online services.