Operations | Monitoring | ITSM | DevOps | Cloud

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Major Update to GroundWork Monitor With Azure Connector For Organizations Expanding Into the Cloud

Information technology (IT) administrators overwhelmed with the task of maintaining physical infrastructure as their networks expand into cloud and hybrid-cloud systems can now have an enhanced view of their entire IT infrastructure with GroundWork Monitor, a unified monitoring platform by GroundWork Open Source, Inc.

Announcing the LogicMonitor Terraform Provider

Terraform is an open source orchestration tool for provisioning, managing, and versioning cloud infrastructure. Terraform uses a configuration file as a blueprint of the desired infrastructure state, and changes the target environment by updating or creating resources to match the defined state. Having a defined outline of your datacenter and following this “infrastructure as code” model allows for repeatable automation.

Stop support tickets in their tracks with Jira Service Desk and Statuspage

Nothing puts a drag on IT service teams and customer support teams like answering the same question across multiple tickets. Outages and incidents have a way of sending these teams an avalanche of duplicate tickets. During a service interruption, tickets start flying in, the team can’t keep up, and end users have a bad experience made even worse.

How Can You Ensure Millions of Users Never Lose Service

Many enterprises are delivering services to millions of customers every day, and one of their key challenges is to make sure they are never without service. Working at such a large scale requires organizations to streamline DevOps processes so they can minimize errors, reduce the burden on Site Reliability Engineers (SREs) and get fast visibility into potential issues.