Operations | Monitoring | ITSM | DevOps | Cloud

gRPC - Monitor gRPC calls with OpenTelemetry | Explained with a Go example

OpenTelemetry can only help in generating the telemetry data. In order to store, and analyze that data, you need to choose a backend analysis tool. In this article, we will monitor collected data from gRPC calls with SigNoz. SigNoz is a full-stack open-source APM tool that provides metrics monitoring and distributed tracing. It is built to natively support OpenTelemetry data formats. Hence, it’s a great choice for a backend analysis tool to combine with OpenTelemetry. On a side note, OpenTelemetry provides you the freedom to select a backend analysis tool of your choice.

3 Enterprise IT Factors That Will Make MSPs More Successful in 2022

A version of this blog first appeared in APMdigest. A new study by OpsRamp on the state of the Managed Service Providers (MSP) market concludes that MSPs face a market of bountiful opportunities but must prepare for growth by embracing complex technologies like hybrid cloud management, root cause analysis and automation.

Why More Incidents Are Better

Ask most SREs how many incidents they’d have to respond to in a perfect world, and their answer would probably be “zero.” After all, making software and infrastructure so reliable that incidents never occur is the dream that SREs are theoretically chasing. Reducing actual incidents by as much as possible is a noble goal. However, it’s important to recognize that incidents aren’t an SRE’s number one enemy.

Resolve Actions PRO - Introduction to the Event component (to pause and continue automations)

This video describes the capability of the Event component in Resolve Actions PRO. You may need to pause your automation mid-flow whilst it waits for an external event to occur elsewhere in your IT or network environment.

Cloud Monitoring metrics, now in Managed Service for Prometheus

According to a recent CNCF survey, 86% of the cloud native community reports that they use Prometheus for observability. As Prometheus becomes more of a standard, an increasing number of developers are becoming fluent in PromQL, Prometheus’ built-in query language. While it is a powerful, flexible, and expressive query language, PromQL is typically only able to query Prometheus time series data.

Why Operational Maturity Helps Businesses Reduce the Great Resignation Trend

The past few years have led to fundamental business and cultural shifts for both companies and employees. Covid-19 has brought opportunities for companies who invested early in digital operations, while others struggled to maintain the status quo. The latter gave rise to record employee burnout, and what is now commonly referred to as the Great Resignation.