Operations | Monitoring | ITSM | DevOps | Cloud

How to build a strong incident response process

When building an incident response process, it’s easy to get overwhelmed by all the moving parts. Less is more: focus first on building solid foundations that you can develop over time. Here are three things we think form a key part of a strong process. I’d recommend taking these one at a time, introducing incident response throughout your organisation. Just being honest: we’re a startup selling incident management software.

Kubernetes Cloud Deployments with Terraform

Kubernetes is a rich ecosystem, and the native YAML or JSON manifest files remain a popular way to deploy applications. YAML’s support for multi-document files makes it often possible to describe complex applications with a single file. The Kubernetes CLI also allows for many individual YAML or JSON files to be applied at once by referencing their parent directory, reducing most Kubernetes deployments to a single kubectl call.

3 Reasons Your CMDB Strategy Isn't Working

A well-maintained, accurate configuration management database (CMDB) is the cornerstone of successful IT operations, offering clarity about what’s in your environment and how it all works in tandem. Yet, statistics indicate that only 25% of organizations are actually receiving meaningful value from their CMDB investments. This is due in large part to ever-changing IT assets and the increasing complexity of infrastructure and applications.

UBER's Microservice Architecture

UBER’s Microservice Architecture 💡 Microservice Architecture is a framework that consists of small, individually deployable services performing different operations. Amazon, Netflix, Twitter, Uber, and many other high-growth companies are now shifting from a monolithic architecture into multiple codebases to form a microservice architecture.

Why ZTNA Solutions are Important Right Now

2021 marked the fifth consecutive year of record-breaking security attacks. Zero-Day attacks skyrocketed, with 66 exploits found to be in use, more than any other year on record and almost double 2020’s figure. Meanwhile, a staggering 66% of organizations have suffered at least one ransomware attack in the last year, with the average ransom payment soaring by 63% to $1.79 million (USD).

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How important is Observability for SRE?

Observability is what defines a strong SRE team. In this blog, we have covered the importance of observability, and how SREs can leverage it to enhance their business. Observability is the practice of assessing a system's internal state by observing its external outputs. Through instrumentation, systems can provide telemetry such as metrics, traces, and logs that help organizations better understand, debug, maintain and evolve their platforms.