Operations | Monitoring | ITSM | DevOps | Cloud

Librato (a SolarWinds product) is being sunsetted summer of 2025, and that directly affects Heroku teams who’ve relied on the Librato add-on for “good enough” visibility into dynos, routers, and Postgres. If you’re in that group, you’ll need a replacement monitoring add-on that keeps you covered on Heroku and lets you grow beyond it without re-architecting how you ship metrics.

Imagine you’re working on a hospital floor when suddenly a patient’s condition starts to deteriorate. What happens next can mean the difference between life and death. That’s where a Rapid Response Team (RRT) steps in: a specially trained group of healthcare professionals who respond quickly to patients showing early signs of crisis to prevent emergencies like cardiac arrest or respiratory failure. But how common are these teams? What do they really do day-to-day?

If, like me, you’re continuously striving to keep pace with the ever-evolving world of artificial intelligence, you’re probably hearing a lot about how Ambient AI is poised to dominate discussions and developments throughout the second half of 2025. Ambient AI refers to artificial intelligence systems that operate unobtrusively in the background of our daily environments, constantly sensing, analyzing, and responding to various inputs without explicit human interaction.

The gap between security operations and IT operations poses significant risk. It’s increasingly clear that DevOps leaders, IT managers, and enterprise teams face an uphill battle to manage growing threat complexity, endless patches, and compliance requirements while operating in silos. Bridging this gap is essential to effectively manage risks and enhance operational efficiency.

There’s no shortage of hype around AI in operations, but recognition from a trusted source like GigaOm cuts through the noise. We are excited to share that PagerDuty earned a top spot as a Leader and Outperformer in the 2025 report. It’s recognition that reflects the progress we’ve made in delivering an AI-powered platform that actually helps teams move faster, reduce costs, and operate with confidence in complex environments.