Operations | Monitoring | ITSM | DevOps | Cloud

A well-run IT team keeps track of every asset in their domain, including hardware, software, and licenses. The specific task of managing hardware assets is known as hardware asset management. This involves keeping tabs on hardware from the time it’s requested and purchased to when it’s phased out of use and disposed of. As you can imagine, this can be a daunting task when handled manually.

The IT department plays a significant role in determining the long-term success of any business organisation. It needs to boost performance, manage risk, and anticipate issues, all while controlling expenditures for software, hardware, and cloud solutions. IT service management is the best way to achieve all these goals and enhance competitiveness in today’s ever-evolving market. How do the organisations keep track of their IT service management systems and processes?

IT Service Management tools are software solutions used to accelerate the tasks and workflow automation associated with managing and delivering effective IT services. ITSM refers to how IT is used in designing, delivering, proving, producing, and managing IT services. Hence, ITSM is more than just your helpdesk tool.

Application performance monitoring (APM) solutions were designed to catch anomalies in an application or website's backend and provide meaningful insights to rectify issues in real time. Lately, though, APM solution providers have been left playing catch-up to be more inclusive of newly emerging technologies and the operational challenges they bring. OpenTelemetry (OTel) simplifies the issues caused by the demands of modern applications.

After creating your Logz.io account, the first step for onboarding is to send you log, metric, and trace data. Logz.io makes this flexible – allowing for multiple ways to get data into your Logz.io account depending on your use case and technology stack. Today, we’re excited to announce another easy and fast way to get AWS metric data into Logz.io: by setting up a CloudWatch metrics stream and a Kinesis Firehose.

Did you hear the news? Graylog is on a mission to help make your IT environment and data more efficient and secure by making it super easy to uncover the answers stored in your machine data. At Graylog, coming up with solutions to problems faced by IT and Security professionals is what drives us. Our teams are always working on ways to add meaningful functionality that increases productivity so you can focus your resources on the innovation and core competencies that you’re known for.