Operations | Monitoring | ITSM | DevOps | Cloud

Reliability Engineering in the AI Era

Engineering leaders have been claiming to “shift quality left” for years but production remains stubbornly stuck out of reach of software engineers. The realm of production remains mysterious with tools no one has access to and UIs that wouldn’t make sense to engineers anyway. I’ve noticed a small but growing trend of large enterprises hiring Reliability Engineers instead of Site Reliability Engineers. Dropping one word looks cosmetic but I think it points to a much bigger change.

From Telemetry to Traffic

A metric says latency increased. A log says a request failed. A trace identifies the slow dependency. An APM agent points to the method. Manual instrumentation explains the business operation. Traffic capture shows the exact request and response that triggered it. Each layer answers a question the previous layer could not. Each also introduces a new cost, blind spot, and failure mode.

Harness Announces Capabilities that Enable Security at Machine Speed | Harness Blog

Vulnerabilities used to move at human speed. A researcher found one, disclosed it, and defenders had days - sometimes weeks - to respond before it was weaponized in the wild. That window is gone. According to the Edgescan 2026 Vulnerability Statistics Report, it still takes an average of 55 days to fix a vulnerability - but the Zero Day Clock shows attackers going from disclosure to first exploit in as little as 6 hours.

A Guide to Downsampling Time Series Data with InfluxDB 3

Summary Downsampling turns high-frequency time series data into lower-resolution summaries. In InfluxDB 3, you can calculate those summaries by querying with SQL or materialize them on a schedule with the Python Processing Engine. Table of Contents This tutorial demonstrates both approaches using the InfluxDB 3 Processing Engine’s built-in bird tracking simulator plugin. You will generate telemetry, aggregate it into 10-second windows, and validate the result with SQL.

How Will PUE Caps In Singapore Change The Way Data Centers Are Managed?

Power Usage Effectiveness has long been used as a metric to calculate data center efficiency. For roughly the last two decades, this popular metric has been used to manage data centers throughout the world. In Singapore, arguably one of the leading data center hubs in Southeast Asia with 1.4 gigawatts capacity, future PUE limits are likely to force operators of both new and existing data centers to modify their facilities and how they are managed.

How to Build a Self-Improving Operations System in 5 Steps

With AI agents and AI-generated code becoming the norm in modern enterprise software, backend systems are evolving faster than ever. And it’s leaving most operations teams with an impossible choice: burn out senior talent on repetitive firefighting, or hand production over to untrained AI agents. With disruptions costing enterprises an average of $300,000 per hour, manual firefighting isn’t an option.

From failed check to real user impact: Pairing Synthetic Monitoring and Frontend Observability in Grafana Cloud

Say you get a support escalation about a page in the app that won’t load. But when you pull up your synthetic checks, they're all green: 100% uptime, probes are passing. Something's not adding up, but which one do you trust? If you’ve run Grafana Cloud Synthetic Monitoring, you’ve been on both sides of this. Sometimes it's the ticket: real users hit a wall on the path but your checks pass cleanly. Other times, it’s the inverse.

Knowledge Graph as context for LLMs: demonstrating decisive RCA and faster production performance

On the product team here at Grafana Labs, we consider AI agents our users, too. That’s why we set out to test how well agents can debug incidents across the full stack, and how much better they perform with Grafana Cloud’s Knowledge Graph vs. using raw telemetry alone. Our early results are promising. In one real incident we replayed 16 times each way, an agent with Knowledge Graph context found the correct root cause 15 times, compared with just once using raw telemetry alone.