Operations | Monitoring | ITSM | DevOps | Cloud

Crime and Anomalies in the Windy City

When is it safest to visit Chicago parks? To walk the city’s streets? To be a kid? Here are three incredible anomalies I turned up in Chicago law enforcement data. I love Chicago. I’ve lived in Illinois for five years, and have come to love my visits to the city – the parks, the lake, the architecture, the music, the food, the universities, the people. It’s a city that’s truly unique in the world.

Advancing Autotask With Incident Alert Management Platforms

For MSPs, Datto’s Autotask PSA provides a powerful system, offering ticketing and project management capabilities. Though Autotask is an essential solution tool for MSPs and their teams, it becomes even better with an incident alert management platform integration. Now, if you’re curious to know how Autotask’s integration with incident alert management platforms work, you’re in luck!

How To Foster Positive Employee Experiences To Drive Long-Term Digital Transformations

The term “digital transformation” has emerged as a veritable buzzword over the past few years, with more and more companies leveraging new technologies to fundamentally shift how they do business and how their employees accomplish daily tasks. According to the International Data Corporation (IDC), by 2022, enterprises will spend almost $2 trillion annually on digital transformation agendas.

The changing role of ITSM in 2019: The five-point cheat sheet to ace digital transformation.

Digital transformation (DX) has taken organizations across the globe by storm by improving operational performance and customer experiences. During this transformation, IT teams need to be prepared to harness the benefits DX has to offer.

Providing Visibility and Security for AWS App Mesh

Microservice architectures running on containers have made applications easier to scale and faster to develop. As a result, enterprises are able to innovate faster and accelerate time-to-market for new features. To make management of microservices even more efficient and easier to run, service mesh solutions like Istio, Envoy, and Linkerd – and now AWS App Mesh – have become the next core building blocks of microservices infrastructure built on containers.

Tinder & Grafana: A Love Story in Metrics and Monitoring

Tinder is the world’s most popular dating app, with more than 26 million matches made each day. But two years ago, when it was time for the L.A.-based company to find and implement a perfect metrics monitoring partner, the process proved to be more slow-burn love affair versus whirlwind romance.