Operations | Monitoring | ITSM | DevOps | Cloud

Three Network Challenges Keeping CIOs Awake At Night

Networks aren’t just getting bigger, they’re also becoming more congested and more complex. There are a lot of new considerations for CIOs as they attempt to build fast, secure and reliable networks that can meet all the demands of their business. In this blog, we look at some of the common challenges facing enterprises and explore how a more agile networking model can help.

Ensure First Come First Server using Azure Service Bus

One of the patterns easily supported by the Azure Service Bus is the first-in-first-out (FIFO) pattern, which isn’t supported in the other queue service – Azure Storage Queues. To realise FIFO with the Azure Service Bus is to use sessions. Any service can create a session when sending a message to a queue or topic by setting the SessionId property. Subsequently, the session comes into existence when the queue or topic is session aware, which means you have specified ‘Enable session’ when creating the queue or topic.

Improve MTTR by Using Machine Learning for Alerts

Did you know Freshservice can help reduce noise by up to 50% using ML algorithms? Watch our video to learn how Freshservice uses machine learning to translate the swarm of signals from the monitoring tools into stories you can act upon fast. Join us to explore our latest ITOM features to break the silos in your processes. #letsTalkITOM

OpenSearch Clusters: Get Started with Install and Configuration

Our first tutorial gave a general introduction to OpenSearch installation and configuration. We recently also published a comparative introduction for OpenSearch queries (and how they parallel or contrast with Elasticsearch). Now, we’ll continue that series with an intro to OpenSearch clusters. This is a very simple tutorial with straight-forward examples, but we will try to cover some detail and common advanced settings.

How we use Grafana and Prometheus to monitor the traffic of our many GitHub repositories

If you want to understand the popularity of your GitHub repositories, knowing the number of stars isn’t enough. GitHub understands this, and that’s why the team released traffic insights. Anyone with push access to a repository can view these insights, which include: full clones, visitors from the past 14 days, referring sites, and popular content in the traffic graph.

How to tune search relevance in Elastic App Search

When users run queries against your search engine, they’re interested in the most relevant documents. Elastic App Search makes it easy to further tune the search experience to optimize for your own needs. In this short video, we’ll show how documents are ranked and how you can change this ranking using intuitive, real-time relevance tuning.

3 Ways to Use the xMatters and Microsoft Azure Monitor Integration

For a number of years, the debate on DevOps vs. ITIL has divided many technology teams. On the surface, both practices seem at odds with one another—DevOps harnesses the power of human collaboration and communication to support innovation, while ITIL utilizes a more systematic and structured approach to deliver service quality and consistency. But, if we take a deeper look, you’ll find that not only can DevOps and ITIL co-exist, they can even complement each other.